E20 Chain wide rollout - indicative numbers

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1. message 1 of 5 Robert Kahn 2026-06-17

   This email originated from outside of RELEX. Be careful of attachments and links from unknown senders. Report suspicious emails using the report button. Marco, You said you would come back with a number for chain wide rather than guess in the room. I would like it before the end of the month, because our budget cycle starts in August and if this is not in it, it does not happen until 2028. Also, and I want to be direct: I asked yesterday whether we got return on investment inside twelve months and you said no. I appreciated that. But the proposal you send me needs to explain why the next number will be different, because the board will ask me and "it will be better this time" is not an answer. Robert Kahn Chief Financial Officer Acme Org GmbH +49 151 6620 1174

2. message 2 of 5 Marco Rossi 2026-06-26 · cited by roi-reason,roi-chain-numbers,roi-chain-numbers

   Robert, Indicative numbers attached. Summary here so you have it in the mail. Chain wide for the three fresh categories, 340 stores: additional annual licence of approximately 420 thousand, plus implementation of approximately 260 thousand one off. On your second point, and this is the honest version. The twelve month expectation was missed for one reason above all others. The value case depended on fresh, and fresh depended on a data field that we identified as a dependency in April 2024 and never obtained. Everything else largely went to plan. We built a workaround in September 2025 which works acceptably on fast moving articles and poorly on slow moving ones, and your category manager has been compensating for the difference by hand ever since. For the next number to be different, that field has to be available. It is not a RELEX deliverable and I cannot commit to it on your behalf, which is why I am putting it in writing rather than in a slide. If it is not resolved, chain wide will reduce waste by less than the pilot suggests, because the slow moving articles are a larger share of the tail across 340 stores than across 25. Marco Rossi Account Executive Image +351 912 447 026 | CET/CEST marco.rossi@relexsolutions.example Rua do Ouro 42, 1100-063 Lisboa relexsolutions.example Image

3. message 3 of 5 Robert Kahn 2026-06-29

   This email originated from outside of RELEX. Be careful of attachments and links from unknown senders. Report suspicious emails using the report button. That is the most useful email I have had from a supplier this year. Lena, who owns the warehouse system? Robert Kahn Chief Financial Officer Acme Org GmbH +49 151 6620 1174

4. message 4 of 5 Lena Fischer 2026-06-29 · cited by shl-asked-april-2024,gap-warehouse-resolution

   This email originated from outside of RELEX. Be careful of attachments and links from unknown senders. Report suspicious emails using the report button. It sits under logistics IT. The owner is Nils Ackermann. Priya has asked him twice, in 2024 and again in 2025. Mit freundlichen Grüßen Lena Fischer Head of Supply Chain +49 151 2244 8830 Acme Org GmbH | Hansaring 82, 50670 Köln acme-org.example

5. message 5 of 5 Robert Kahn 2026-06-29

   This email originated from outside of RELEX. Be careful of attachments and links from unknown senders. Report suspicious emails using the report button. Then I will ask him. Robert Kahn Chief Financial Officer Acme Org GmbH +49 151 6620 1174