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T02 Technical due diligence

2024-04-18·customer · Pre-Sales · 113 segments

Attendees: Tomas Lindholm, Marco Rossi, Priya Nair, Lena Fischer

What this document established

Technical due diligence: ECC and nightly batch fine; DC-2 named risk (silent failures); shelf life estimated at half-and-wrong; remaining life question opened.

Conversation (turn by turn)

  1. turn 1 · 0:41 · 0:41 Tomas Lindholm 2024-04-18

    — so if we can start with the estate and work inwards.

  2. turn 2 · 0:51 · 0:51 Priya Nair 2024-04-18

    Sorry, who am I talking talking to? I

  3. turn 3 · 0:58 · 0:58 Tomas Lindholm 2024-04-18

    Okay.

  4. turn 4 · 1:01 · 1:01 Priya Nair 2024-04-18

    1 second got the invite from Marco but I have not met you.

  5. turn 5 · 1:11 · 1:11 Marco Rossi 2024-04-18

    Yeah.

  6. turn 6 · 1:15 · 1:15 Tomas Lindholm 2024-04-18

    I mean, tomas Lindholm, solution architect. I do the part where we find out whether what Marco has

  7. turn 7 · 1:29 · 1:29 Marco Rossi 2024-04-18

    True.

  8. turn 8 · 1:31 · 1:31 Tomas Lindholm 2024-04-18

    promised is possible.

  9. turn 9 · 1:38 · 1:38 Priya Nair 2024-04-18

    Good. I have questions for...

  10. turn 10 · 1:42 · 1:42 Tomas Lindholm 2024-04-18

    Yes.

  11. turn 11 · 1:44 · 1:44 Priya Nair 2024-04-18

    that person.

  12. turn 12 · 1:51 · 1:51 Marco Rossi 2024-04-18

    I did warn you.

  13. turn 13 · 1:57 · 1:57 Tomas Lindholm 2024-04-18

    Let us

  14. turn 14 · 2:00 · 2:00 Lena Fischer 2024-04-18

    Yeah, yeah.

  15. turn 15 · 2:04 · 2:04 Tomas Lindholm 2024-04-18

    start with the ERP.

  16. turn 16 · 2:08 · 2:08 Priya Nair 2024-04-18

    SAP. ECC six,

  17. turn 17 · 2:12 · 2:12 Lena Fischer 2024-04-18

    Understood.

  18. turn 18 · 2:13 · 2:13 Priya Nair 2024-04-18

    point zero.

  19. turn 19 · 2:20 · 2:20 Tomas Lindholm 2024-04-18

    Fair enough.

  20. turn 20 · 2:22 · 2:22 Tomas Lindholm 2024-04-18

    Not S/4.

  21. turn 21 · 2:29 · 2:29 Priya Nair 2024-04-18

    No, and I want to be clear about that now rather than in month three, you,

  22. turn 22 · 2:49 · 2:49 Tomas Lindholm 2024-04-18

    True.

  23. turn 23 · 2:50 · 2:50 Priya Nair 2024-04-18

    know because every vendor assumes. There is no, Sorry, go ahead. 1 second S/4 migration the roadmap. There is a slide somewhere that says 2029 and but... not plan around it.

  24. turn 24 · 3:15 · 3:15 Tomas Lindholm 2024-04-18

    Okay, yeah.

  25. turn 25 · 3:17 · 3:17 Tomas Lindholm 2024-04-18

    ECC is fine.

  26. turn 26 · 3:21 · 3:21 Marco Rossi 2024-04-18

    Right.

  27. turn 27 · 3:24 · 3:24 Tomas Lindholm 2024-04-18

    Most of our retail base is on it.

  28. turn 28 · 3:31 · 3:31 Priya Nair 2024-04-18

    Then you are the first...

  29. turn 29 · 3:36 · 3:36 Marco Rossi 2024-04-18

    Yeah.

  30. turn 30 · 3:39 · 3:39 Priya Nair 2024-04-18

    who has said that without pausing.

  31. turn 31 · 3:42 · 3:42 Tomas Lindholm 2024-04-18

    How do we get data out?

  32. turn 32 · 3:45 · 3:45 Marco Rossi 2024-04-18

    Mm, okay.

  33. turn 33 · 3:47 · 3:47 Priya Nair 2024-04-18

    Nightly batch. There is an extract that runs at two in the morning and produces master so the...

  34. turn 34 · 4:01 · 4:01 Lena Fischer 2024-04-18

    1 second Yeah.

  35. turn 35 · 4:05 · 4:05 Priya Nair 2024-04-18

    That is the mechanism, and it is the only mechanism.

  36. turn 36 · 4:12 · 4:12 Lena Fischer 2024-04-18

    Sure.

  37. turn 37 · 4:15 · 4:15 Tomas Lindholm 2024-04-18

    No real-time interface.

  38. turn 38 · 4:20 · 4:20 Priya Nair 2024-04-18

    No, and there will not be one for this project. Building one is a separate business so... does not

  39. turn 39 · 4:36 · 4:36 Tomas Lindholm 2024-04-18

    Mm, okay.

  40. turn 40 · 4:37 · 4:37 Priya Nair 2024-04-18

    have the people.

  41. turn 41 · 4:42 · 4:42 Marco Rossi 2024-04-18

    Okay, yeah.

  42. turn 42 · 4:44 · 4:44 Tomas Lindholm 2024-04-18

    Understood. For daily replenishmentt a nightly... batch is workable.

  43. turn 43 · 4:56 · 4:56 Marco Rossi 2024-04-18

    Yeah.

  44. turn 44 · 4:58 · 4:58 Priya Nair 2024-04-18

    Then we agree.

  45. turn 45 · 5:01 · 5:01 Tomas Lindholm 2024-04-18

    1 second Distribution centres.

  46. turn 46 · 5:06 · 5:06 Marco Rossi 2024-04-18

    Got it.

  47. turn 47 · 5:10 · 5:10 Priya Nair 2024-04-18

    Two. DC-1 and DC-2.

  48. turn 48 · 5:17 · 5:17 Tomas Lindholm 2024-04-18

    Same setup?

  49. turn 49 · 5:20 · 5:20 Priya Nair 2024-04-18

    No, and this is the thing so...

  50. turn 50 · 5:28 · 5:28 Lena Fischer 2024-04-18

    Okay, yeah.

  51. turn 51 · 5:29 · 5:29 Priya Nair 2024-04-18

    migrated onto...

  52. turn 52 · 5:33 · 5:33 Tomas Lindholm 2024-04-18

    Sure.

  53. turn 53 · 5:37 · 5:37 Priya Nair 2024-04-18

    current middleware two years ago. DC-2 was

  54. turn 54 · 5:44 · 5:44 Tomas Lindholm 2024-04-18

    Mm, okay.

  55. turn 55 · 5:48 · 5:48 Priya Nair 2024-04-18

    not, because it was supposed to be closing.

  56. turn 56 · 6:01 · 6:01 Lena Fischer 2024-04-18

    1 second It did not not close.

  57. turn 57 · 6:06 · 6:06 Priya Nair 2024-04-18 · cited by dc2-middleware

    It did did not close. So DC-2 runs on a version that is out of support, and the integration integration fails. Not constantly. Maybe every couple of weeks. And when it, fails it fails silently, which is worse than failing loudly.

  58. turn 58 · 6:36 · 6:36 Lena Fischer 2024-04-18

    Yeah.

  59. turn 59 · 6:40 · 6:40 Tomas Lindholm 2024-04-18

    Silently meaning no error?

  60. turn 60 · 6:47 · 6:47 Priya Nair 2024-04-18 · cited by dc2-middleware

    Meaning the job reports success and moves nothing. We find out when somebody notices the numbers are yesterday's.

  61. turn 61 · 6:59 · 6:59 Tomas Lindholm 2024-04-18

    How do you find out today?

  62. turn 62 · 7:05 · 7:05 Priya Nair 2024-04-18

    It's somewhere here. A person looks.

  63. turn 63 · 7:21 · 7:21 Tomas Lindholm 2024-04-18

    Yeah, yeah.

  64. turn 64 · 7:23 · 7:23 Tomas Lindholm 2024-04-18

    Right.

  65. turn 65 · 7:28 · 7:28 Priya Nair 2024-04-18

    I have asked for for budget to upgrade three times. There has with the...

  66. turn 66 · 7:37 · 7:37 Marco Rossi 2024-04-18

    Mm.

  67. turn 67 · 7:40 · 7:40 Priya Nair 2024-04-18

    nothing important depended on it.

  68. turn 68 · 7:43 · 7:43 Marco Rossi 2024-04-18

    Mm, okay.

  69. turn 69 · 7:47 · 7:47 Lena Fischer 2024-04-18

    Well, and now something will.

  70. turn 70 · 7:50 · 7:50 Tomas Lindholm 2024-04-18

    Yeah.

  71. turn 71 · 7:52 · 7:52 Priya Nair 2024-04-18

    Now something will, which is why,

  72. turn 72 · 7:59 · 7:59 Tomas Lindholm 2024-04-18

    Yeah.

  73. turn 73 · 8:00 · 8:00 Priya Nair 2024-04-18

    I am telling him rather than complaining about it.

  74. turn 74 · 8:06 · 8:06 Tomas Lindholm 2024-04-18 · cited by dc2-named-risk

    Then it goes in the assessment as a named risk and we design monitoring around it from day one. I would... Okay so. rather build assuming it fails than discover it.

  75. turn 75 · 8:33 · 8:33 Priya Nair 2024-04-18

    That is the correct answer.

  76. turn 76 · 8:36 · 8:36 Tomas Lindholm 2024-04-18

    Mm-hm.

  77. turn 77 · 8:38 · 8:38 Tomas Lindholm 2024-04-18

    Master data. Honestly, how bad?

  78. turn 78 · 8:44 · 8:44 Priya Nair 2024-04-18

    True.

  79. turn 79 · 8:47 · 8:47 Priya Nair 2024-04-18 · cited by shl-priya-2024

    Product master is average. Store on the... of the range, I would guess a third but I have not measured. Shelf life is worse...

  80. turn 80 · 9:05 · 9:05 Lena Fischer 2024-04-18

    Okay, yeah.

  81. turn 81 · 9:09 · 9:09 Priya Nair 2024-04-18

    than that.

  82. turn 82 · 9:14 · 9:14 Tomas Lindholm 2024-04-18

    Mm.

  83. turn 83 · 9:16 · 9:16 Tomas Lindholm 2024-04-18

    How much worse.

  84. turn 84 · 9:21 · 9:21 Priya Nair 2024-04-18 · cited by shl-priya-2024

    you know Populated for maybe half, and wrong for some of what is populated, because nobody has owned that field since was created.

  85. turn 85 · 9:39 · 9:39 Tomas Lindholm 2024-04-18

    Yeah.

  86. turn 86 · 9:40 · 9:40 Marco Rossi 2024-04-18

    Yeah. Shelf life is central to the fresh case.

  87. turn 87 · 9:52 · 9:52 Priya Nair 2024-04-18

    I know. That is why I am saying, it in April.

  88. turn 88 · 10:05 · 10:05 Tomas Lindholm 2024-04-18

    Is remaining shelf life stored

  89. turn 89 · 10:08 · 10:08 Priya Nair 2024-04-18

    Yeah.

  90. turn 90 · 10:11 · 10:11 Tomas Lindholm 2024-04-18

    Sorry, go ahead. anywhere? As opposed to total.

  91. turn 91 · 10:21 · 10:21 Priya Nair 2024-04-18

    What do you mean by... So... remaining.

  92. turn 92 · 10:33 · 10:33 Tomas Lindholm 2024-04-18

    Yeah, yeah.

  93. turn 93 · 10:35 · 10:35 Tomas Lindholm 2024-04-18

    Days of life left at the moment you place an order.

  94. turn 94 · 10:49 · 10:49 Lena Fischer 2024-04-18

    Mm-hm.

  95. turn 95 · 10:52 · 10:52 Priya Nair 2024-04-18 · cited by shl-remaining-missing

    Then no. We store total on the article. What is I mean... warehouse system.

  96. turn 96 · 11:03 · 11:03 Lena Fischer 2024-04-18

    Of course.

  97. turn 97 · 11:04 · 11:04 Tomas Lindholm 2024-04-18

    Can we get at that?

  98. turn 98 · 11:11 · 11:11 Priya Nair 2024-04-18

    Okay, yeah.

  99. turn 99 · 11:15 · 11:15 Priya Nair 2024-04-18

    I do not know. but...

  100. turn 100 · 11:18 · 11:18 Tomas Lindholm 2024-04-18

    Can you find out?

  101. turn 101 · 11:22 · 11:22 Priya Nair 2024-04-18

    I can ask.

  102. turn 102 · 11:28 · 11:28 Tomas Lindholm 2024-04-18

    Please, right because it changes the design.

  103. turn 103 · 11:33 · 11:33 Priya Nair 2024-04-18

    Noted.

  104. turn 104 · 11:38 · 11:38 Lena Fischer 2024-04-18

    Okay, yeah.

  105. turn 105 · 11:39 · 11:39 Lena Fischer 2024-04-18

    Yeah. How long does an assessment like this take to write up?

  106. turn 106 · 11:47 · 11:47 Tomas Lindholm 2024-04-18

    You will have it in two weeks. It will say ECC is fine,

  107. turn 107 · 11:53 · 11:53 Marco Rossi 2024-04-18

    Yes.

  108. turn 108 · 11:57 · 11:57 Tomas Lindholm 2024-04-18

    the batch is workable, DC-2 is a named, risk, and and master data needs a cleansing workstream that somebody at Acme has to...

  109. turn 109 · 12:12 · 12:12 Lena Fischer 2024-04-18

    Mm-hm.

  110. turn 110 · 12:15 · 12:15 Tomas Lindholm 2024-04-18

    own.

  111. turn 111 · 12:19 · 12:19 Priya Nair 2024-04-18

    That will be me.

  112. turn 112 · 12:26 · 12:26 Lena Fischer 2024-04-18

    Yeah so, we will discuss that.

  113. turn 113 · 12:29 · 12:29 Priya Nair 2024-04-18

    It will be me.