T05 Implementation kickoff
2024-07-15·customer · Implementation · 124 segments
Attendees: Lena Fischer, Priya Nair, Ana Duarte, Tomas Lindholm
What this document established
Implementation kickoff: phased approach, 40-store pilot agreed, DC-2 watch list, Q1 2025 target gated on master data, fresh scope listed (incl. bakery), access request for Nadia and Kwame.
Conversation (turn by turn)
- turn 1 · 3:13 · 3:13 Lena Fischer 2024-07-15
— and that is agreed then. Priya's...
- turn 2 · 3:19 · 3:19 Priya Nair 2024-07-15
Mm, okay.
- turn 3 · 3:23 · 3:23 Lena Fischer 2024-07-15
team owns the remediation and relics supports.
- turn 4 · 3:30 · 3:30 Ana Duarte 2024-07-15
Agreed. I will write it it up that way.
- turn 5 · 3:39 · 3:39 Tomas Lindholm 2024-07-15
Right.
- turn 6 · 3:42 · 3:42 Priya Nair 2024-07-15
With the caveat I mentioned.
- turn 7 · 3:45 · 3:45 Lena Fischer 2024-07-15
With the caveat. Welcome everyone. Goal today is to agree the the rollout plan and ownership, and we have just
- turn 8 · 3:54 · 3:54 Ana Duarte 2024-07-15
Yeah, yeah.
- turn 9 · 3:57 · 3:57 Unidentified guest 2024-07-15
done half of the ownership,
- turn 10 · 4:04 · 4:04 Priya Nair 2024-07-15
Right.
- turn 11 · 4:05 · 4:05 Lena Fischer 2024-07-15
part before the recording started, so I will summarise,
- turn 12 · 4:10 · 4:10 Ana Duarte 2024-07-15
Yeah.
- turn 13 · 4:13 · 4:13 Lena Fischer 2024-07-15
it in the notes.
- turn 14 · 4:18 · 4:18 Tomas Lindholm 2024-07-15
Sure.
- turn 15 · 4:22 · 4:22 Ana Duarte 2024-07-15
Shall I take, the rollout plan?
- turn 16 · 4:35 · 4:35 Lena Fischer 2024-07-15
Please.
- turn 17 · 4:42 · 4:42 Priya Nair 2024-07-15
Yeah.
- turn 18 · 4:46 · 4:46 Ana Duarte 2024-07-15
So the proposed approach is phased. Dry goods at DC-1 and a pilot store
- turn 19 · 4:53 · 4:53 Priya Nair 2024-07-15
Right.
- turn 20 · 4:56 · 4:56 Ana Duarte 2024-07-15
group first, then chain-wide, then the fresh-food module as Phase 2.
- turn 21 · 5:03 · 5:03 Lena Fischer 2024-07-15
I mean, how many stores in the pilot group?
- turn 22 · 5:08 · 5:08 Ana Duarte 2024-07-15
Right, so... We had said
- turn 23 · 5:17 · 5:17 Tomas Lindholm 2024-07-15
True.
- turn 24 · 5:18 · 5:18 Ana Duarte 2024-07-15
forty.
- turn 25 · 5:22 · 5:22 Tomas Lindholm 2024-07-15
Yes.
- turn 26 · 5:25 · 5:25 Lena Fischer 2024-07-15 · cited by pilot-40
Forty is right. Spread across,
- turn 27 · 5:30 · 5:30 Priya Nair 2024-07-15
Yeah.
- turn 28 · 5:31 · 5:31 Lena Fischer 2024-07-15
the three regions so we are not testing
- turn 29 · 5:35 · 5:35 Tomas Lindholm 2024-07-15
Yes.
- turn 30 · 5:36 · 5:36 Lena Fischer 2024-07-15
one buying,
- turn 31 · 5:40 · 5:40 Tomas Lindholm 2024-07-15
Okay.
- turn 32 · 5:43 · 5:43 Lena Fischer 2024-07-15
pattern.
- turn 33 · 5:48 · 5:48 Ana Duarte 2024-07-15
Yeah.
- turn 34 · 5:52 · 5:52 Ana Duarte 2024-07-15
Noted.
- turn 35 · 5:58 · 5:58 Tomas Lindholm 2024-07-15
Sure.
- turn 36 · 5:59 · 5:59 Priya Nair 2024-07-15
sort of On integrations. We will provide nightly I mean... is straightforward, we do it for other things already.
- turn 37 · 6:16 · 6:16 Ana Duarte 2024-07-15
Good.
- turn 38 · 6:20 · 6:20 Lena Fischer 2024-07-15
Right.
- turn 39 · 6:23 · 6:23 Priya Nair 2024-07-15
Heads up though. DC-2 runs on an older middleware version. It may be flaky.
- turn 40 · 6:33 · 6:33 Ana Duarte 2024-07-15
Yeah. How flaky.
- turn 41 · 6:41 · 6:41 Priya Nair 2024-07-15
It fails. Not constantly, but it fails, and when it fails it fails silently, which is worse. We have known about it, for two years and there has never...
- turn 42 · 7:00 · 7:00 Ana Duarte 2024-07-15
Yeah.
- turn 43 · 7:04 · 7:04 Priya Nair 2024-07-15
been a business case to upgrade it.
- turn 44 · 7:12 · 7:12 Tomas Lindholm 2024-07-15
Is that the same middleware as DC-1?
- turn 45 · 7:19 · 7:19 Lena Fischer 2024-07-15
Yeah.
- turn 46 · 7:21 · 7:21 Priya Nair 2024-07-15
No. DC-1
- turn 47 · 7:27 · 7:27 Tomas Lindholm 2024-07-15
Mm.
- turn 48 · 7:31 · 7:31 Priya Nair 2024-07-15 · cited by dc2-middleware
was migrated. DC-2 was not, because it was supposed to be closing, and then it did not close.
- turn 49 · 7:43 · 7:43 Ana Duarte 2024-07-15
Let us put DC-2 on the watch list from day one then. We will add monitoring so
- turn 50 · 7:59 · 7:59 Lena Fischer 2024-07-15
Yeah, yeah.
- turn 51 · 8:02 · 8:02 Ana Duarte 2024-07-15
Let me just... at least it fails loudly.
- turn 52 · 8:11 · 8:11 Tomas Lindholm 2024-07-15
Mm, okay.
- turn 53 · 8:15 · 8:15 Priya Nair 2024-07-15
That would already be an improvement.
- turn 54 · 8:18 · 8:18 Ana Duarte 2024-07-15
Sure.
- turn 55 · 8:19 · 8:19 Lena Fischer 2024-07-15
Target for core replenishmentt go-live?
- turn 56 · 8:23 · 8:23 Ana Duarte 2024-07-15
Q1 2025 if master data is ready.
- turn 57 · 8:29 · 8:29 Lena Fischer 2024-07-15
And if it is not.
- turn 58 · 8:36 · 8:36 Ana Duarte 2024-07-15
Yeah so, then it moves. I, would rather say that... now than in February.
- turn 59 · 8:51 · 8:51 Priya Nair 2024-07-15
It will not be ready.
- turn 60 · 8:57 · 8:57 Lena Fischer 2024-07-15
Priya.
- turn 61 · 9:02 · 9:02 Tomas Lindholm 2024-07-15
Yeah.
- turn 62 · 9:05 · 9:05 Priya Nair 2024-07-15
Right, so... I am being useful, not,
- turn 63 · 9:18 · 9:18 Lena Fischer 2024-07-15
Okay, yeah.
- turn 64 · 9:19 · 9:19 Priya Nair 2024-07-15
difficult. Our product master has gaps. Case Case pack quantities are missing on a chunk of the range, and shelf life is worse. We will need a cleansing workstream and it...
- turn 65 · 9:42 · 9:42 Lena Fischer 2024-07-15
Yeah.
- turn 66 · 9:44 · 9:44 Priya Nair 2024-07-15
is not a two-week thing.
- turn 67 · 9:47 · 9:47 Ana Duarte 2024-07-15
That is what we agreed before the recording, that your, team owns remediation with our support.
- turn 68 · 10:01 · 10:01 Priya Nair 2024-07-15
1 second Yes. I am saying the timeline should reflect it.
- turn 69 · 10:09 · 10:09 Tomas Lindholm 2024-07-15
Okay.
- turn 70 · 10:13 · 10:13 Ana Duarte 2024-07-15
Then let us hold Q1 as the target and flag master data as the dependency in the plan, explicitly, yeah with a review point.
- turn 71 · 10:30 · 10:30 Unidentified guest 2024-07-15
Fine.
- turn 72 · 10:35 · 10:35 Tomas Lindholm 2024-07-15
Priya, can you show us how the feeds are structured today?
- turn 73 · 10:45 · 10:45 Priya Nair 2024-07-15
I can show you the diagram. One second. Can you
- turn 74 · 11:00 · 11:00 Ana Duarte 2024-07-15
Okay, yeah.
- turn 75 · 11:01 · 11:01 Priya Nair 2024-07-15
1 second see it?
- turn 76 · 11:08 · 11:08 Tomas Lindholm 2024-07-15
Yeah, yeah.
- turn 77 · 11:12 · 11:12 Tomas Lindholm 2024-07-15
Yes.
- turn 78 · 11:17 · 11:17 Ana Duarte 2024-07-15
Yes.
- turn 79 · 11:20 · 11:20 Priya Nair 2024-07-15
So this is the extract, and it goes into this, and then this box here is if you... And this is where DC-2 sits, this one on the right.
- turn 80 · 11:41 · 11:41 Tomas Lindholm 2024-07-15
What is that arrow?
- turn 81 · 11:45 · 11:45 Priya Nair 2024-07-15
right That is the and...
- turn 82 · 11:51 · 11:51 Tomas Lindholm 2024-07-15
Sure.
- turn 83 · 11:54 · 11:54 Tomas Lindholm 2024-07-15
Right.
- turn 84 · 11:59 · 11:59 Priya Nair 2024-07-15
And then out through here into the warehouse system, and this whole, part on the left is not... relevant to you.
- turn 85 · 12:15 · 12:15 Ana Duarte 2024-07-15
Can you send that diagram after?
- turn 86 · 12:22 · 12:22 Priya Nair 2024-07-15
It is a bit out of date but yes.
- turn 87 · 12:28 · 12:28 Ana Duarte 2024-07-15
One thing I want to be clear on before yeah... in scope for fresh?
- turn 88 · 12:43 · 12:43 Unidentified guest 2024-07-15
Fresh is Phase 2.
- turn 89 · 12:48 · 12:48 Ana Duarte 2024-07-15
Understood, but I need to know what it I mean... Yeah. it.
- turn 90 · 13:05 · 13:05 Lena Fischer 2024-07-15 · cited by ph2-scope-list
so Produce, dairy, bakery, the chilled ready meals. Sofia would give you a better answer.
- turn 91 · 13:16 · 13:16 Ana Duarte 2024-07-15
actually Is Sofia joining these?
- turn 92 · 13:23 · 13:23 Lena Fischer 2024-07-15
Okay so, she is not on this call, no. She explained if the...
- turn 93 · 13:32 · 13:32 Ana Duarte 2024-07-15
I was was not on that call.
- turn 94 · 13:38 · 13:38 Lena Fischer 2024-07-15
Ah.
- turn 95 · 13:42 · 13:42 Ana Duarte 2024-07-15
I will get the notes.
- turn 96 · 13:46 · 13:46 Lena Fischer 2024-07-15
There was, a whole conversation about shelf life. It was the main thing, kind of yeah...
- turn 97 · 13:57 · 13:57 Ana Duarte 2024-07-15
Then I will find it. Sorry, this is exactly the thing that should not Yeah. happen.
- turn 98 · 14:17 · 14:17 Lena Fischer 2024-07-15
It is fine. Marco will have it.
- turn 99 · 14:21 · 14:21 Priya Nair 2024-07-15
Are we doing a weekly?
- turn 100 · 14:24 · 14:24 Ana Duarte 2024-07-15
Weekly for the first month, then fortnightly.
- turn 101 · 14:32 · 14:32 Priya Nair 2024-07-15
Not Mondays.
- turn 102 · 14:35 · 14:35 Lena Fischer 2024-07-15
Sure.
- turn 103 · 14:39 · 14:39 Ana Duarte 2024-07-15
Tuesdays.
- turn 104 · 14:46 · 14:46 Priya Nair 2024-07-15
Tuesdays is fine.
- turn 105 · 14:50 · 14:50 Lena Fischer 2024-07-15
Anything else?
- turn 106 · 14:54 · 14:54 Tomas Lindholm 2024-07-15
Access. We will need environment access for two people on our
- turn 107 · 14:59 · 14:59 Priya Nair 2024-07-15
Mm, okay.
- turn 108 · 15:03 · 15:03 Tomas Lindholm 2024-07-15
side by the end of the month.
- turn 109 · 15:08 · 15:08 Priya Nair 2024-07-15
Names and emails.
- turn 110 · 15:13 · 15:13 Tomas Lindholm 2024-07-15
Nadia Haddad,
- turn 111 · 15:19 · 15:19 Ana Duarte 2024-07-15
Yep.
- turn 112 · 15:22 · 15:22 Tomas Lindholm 2024-07-15
n.haddad@relexsolutions.example, and Kwame Boateng, k.boateng@relexsolutions.example. Nadia our employee number four four two nine and Kwame is five one oh three, if your system wants that.
- turn 113 · 15:43 · 15:43 Priya Nair 2024-07-15
It wants a personal email as a recovery address too, that is the annoying part.
- turn 114 · 15:53 · 15:53 Tomas Lindholm 2024-07-15
I will ask them and send it over.
- turn 115 · 15:59 · 15:59 Priya Nair 2024-07-15
Yeah.
- turn 116 · 16:01 · 16:01 Priya Nair 2024-07-15
1 second Do not put it in a Teams
- turn 117 · 16:08 · 16:08 Lena Fischer 2024-07-15
Yeah.
- turn 118 · 16:09 · 16:09 Priya Nair 2024-07-15
message, send it properly.
- turn 119 · 16:15 · 16:15 Lena Fischer 2024-07-15
Yeah.
- turn 120 · 16:18 · 16:18 Priya Nair 2024-07-15
Send me the names and I will raise the tickets. It takes about two weeks
- turn 121 · 16:29 · 16:29 Lena Fischer 2024-07-15
Sure.
- turn 122 · 16:32 · 16:32 Priya Nair 2024-07-15
so send them today.
- turn 123 · 16:40 · 16:40 Tomas Lindholm 2024-07-15
Will do.
- turn 124 · 16:44 · 16:44 Lena Fischer 2024-07-15
Good. Thank, you everyone.