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T05 Implementation kickoff

2024-07-15·customer · Implementation · 124 segments

Attendees: Lena Fischer, Priya Nair, Ana Duarte, Tomas Lindholm

What this document established

Implementation kickoff: phased approach, 40-store pilot agreed, DC-2 watch list, Q1 2025 target gated on master data, fresh scope listed (incl. bakery), access request for Nadia and Kwame.

Conversation (turn by turn)

  1. turn 1 · 3:13 · 3:13 Lena Fischer 2024-07-15

    — and that is agreed then. Priya's...

  2. turn 2 · 3:19 · 3:19 Priya Nair 2024-07-15

    Mm, okay.

  3. turn 3 · 3:23 · 3:23 Lena Fischer 2024-07-15

    team owns the remediation and relics supports.

  4. turn 4 · 3:30 · 3:30 Ana Duarte 2024-07-15

    Agreed. I will write it it up that way.

  5. turn 5 · 3:39 · 3:39 Tomas Lindholm 2024-07-15

    Right.

  6. turn 6 · 3:42 · 3:42 Priya Nair 2024-07-15

    With the caveat I mentioned.

  7. turn 7 · 3:45 · 3:45 Lena Fischer 2024-07-15

    With the caveat. Welcome everyone. Goal today is to agree the the rollout plan and ownership, and we have just

  8. turn 8 · 3:54 · 3:54 Ana Duarte 2024-07-15

    Yeah, yeah.

  9. turn 9 · 3:57 · 3:57 Unidentified guest 2024-07-15

    done half of the ownership,

  10. turn 10 · 4:04 · 4:04 Priya Nair 2024-07-15

    Right.

  11. turn 11 · 4:05 · 4:05 Lena Fischer 2024-07-15

    part before the recording started, so I will summarise,

  12. turn 12 · 4:10 · 4:10 Ana Duarte 2024-07-15

    Yeah.

  13. turn 13 · 4:13 · 4:13 Lena Fischer 2024-07-15

    it in the notes.

  14. turn 14 · 4:18 · 4:18 Tomas Lindholm 2024-07-15

    Sure.

  15. turn 15 · 4:22 · 4:22 Ana Duarte 2024-07-15

    Shall I take, the rollout plan?

  16. turn 16 · 4:35 · 4:35 Lena Fischer 2024-07-15

    Please.

  17. turn 17 · 4:42 · 4:42 Priya Nair 2024-07-15

    Yeah.

  18. turn 18 · 4:46 · 4:46 Ana Duarte 2024-07-15

    So the proposed approach is phased. Dry goods at DC-1 and a pilot store

  19. turn 19 · 4:53 · 4:53 Priya Nair 2024-07-15

    Right.

  20. turn 20 · 4:56 · 4:56 Ana Duarte 2024-07-15

    group first, then chain-wide, then the fresh-food module as Phase 2.

  21. turn 21 · 5:03 · 5:03 Lena Fischer 2024-07-15

    I mean, how many stores in the pilot group?

  22. turn 22 · 5:08 · 5:08 Ana Duarte 2024-07-15

    Right, so... We had said

  23. turn 23 · 5:17 · 5:17 Tomas Lindholm 2024-07-15

    True.

  24. turn 24 · 5:18 · 5:18 Ana Duarte 2024-07-15

    forty.

  25. turn 25 · 5:22 · 5:22 Tomas Lindholm 2024-07-15

    Yes.

  26. turn 26 · 5:25 · 5:25 Lena Fischer 2024-07-15 · cited by pilot-40

    Forty is right. Spread across,

  27. turn 27 · 5:30 · 5:30 Priya Nair 2024-07-15

    Yeah.

  28. turn 28 · 5:31 · 5:31 Lena Fischer 2024-07-15

    the three regions so we are not testing

  29. turn 29 · 5:35 · 5:35 Tomas Lindholm 2024-07-15

    Yes.

  30. turn 30 · 5:36 · 5:36 Lena Fischer 2024-07-15

    one buying,

  31. turn 31 · 5:40 · 5:40 Tomas Lindholm 2024-07-15

    Okay.

  32. turn 32 · 5:43 · 5:43 Lena Fischer 2024-07-15

    pattern.

  33. turn 33 · 5:48 · 5:48 Ana Duarte 2024-07-15

    Yeah.

  34. turn 34 · 5:52 · 5:52 Ana Duarte 2024-07-15

    Noted.

  35. turn 35 · 5:58 · 5:58 Tomas Lindholm 2024-07-15

    Sure.

  36. turn 36 · 5:59 · 5:59 Priya Nair 2024-07-15

    sort of On integrations. We will provide nightly I mean... is straightforward, we do it for other things already.

  37. turn 37 · 6:16 · 6:16 Ana Duarte 2024-07-15

    Good.

  38. turn 38 · 6:20 · 6:20 Lena Fischer 2024-07-15

    Right.

  39. turn 39 · 6:23 · 6:23 Priya Nair 2024-07-15

    Heads up though. DC-2 runs on an older middleware version. It may be flaky.

  40. turn 40 · 6:33 · 6:33 Ana Duarte 2024-07-15

    Yeah. How flaky.

  41. turn 41 · 6:41 · 6:41 Priya Nair 2024-07-15

    It fails. Not constantly, but it fails, and when it fails it fails silently, which is worse. We have known about it, for two years and there has never...

  42. turn 42 · 7:00 · 7:00 Ana Duarte 2024-07-15

    Yeah.

  43. turn 43 · 7:04 · 7:04 Priya Nair 2024-07-15

    been a business case to upgrade it.

  44. turn 44 · 7:12 · 7:12 Tomas Lindholm 2024-07-15

    Is that the same middleware as DC-1?

  45. turn 45 · 7:19 · 7:19 Lena Fischer 2024-07-15

    Yeah.

  46. turn 46 · 7:21 · 7:21 Priya Nair 2024-07-15

    No. DC-1

  47. turn 47 · 7:27 · 7:27 Tomas Lindholm 2024-07-15

    Mm.

  48. turn 48 · 7:31 · 7:31 Priya Nair 2024-07-15 · cited by dc2-middleware

    was migrated. DC-2 was not, because it was supposed to be closing, and then it did not close.

  49. turn 49 · 7:43 · 7:43 Ana Duarte 2024-07-15

    Let us put DC-2 on the watch list from day one then. We will add monitoring so

  50. turn 50 · 7:59 · 7:59 Lena Fischer 2024-07-15

    Yeah, yeah.

  51. turn 51 · 8:02 · 8:02 Ana Duarte 2024-07-15

    Let me just... at least it fails loudly.

  52. turn 52 · 8:11 · 8:11 Tomas Lindholm 2024-07-15

    Mm, okay.

  53. turn 53 · 8:15 · 8:15 Priya Nair 2024-07-15

    That would already be an improvement.

  54. turn 54 · 8:18 · 8:18 Ana Duarte 2024-07-15

    Sure.

  55. turn 55 · 8:19 · 8:19 Lena Fischer 2024-07-15

    Target for core replenishmentt go-live?

  56. turn 56 · 8:23 · 8:23 Ana Duarte 2024-07-15

    Q1 2025 if master data is ready.

  57. turn 57 · 8:29 · 8:29 Lena Fischer 2024-07-15

    And if it is not.

  58. turn 58 · 8:36 · 8:36 Ana Duarte 2024-07-15

    Yeah so, then it moves. I, would rather say that... now than in February.

  59. turn 59 · 8:51 · 8:51 Priya Nair 2024-07-15

    It will not be ready.

  60. turn 60 · 8:57 · 8:57 Lena Fischer 2024-07-15

    Priya.

  61. turn 61 · 9:02 · 9:02 Tomas Lindholm 2024-07-15

    Yeah.

  62. turn 62 · 9:05 · 9:05 Priya Nair 2024-07-15

    Right, so... I am being useful, not,

  63. turn 63 · 9:18 · 9:18 Lena Fischer 2024-07-15

    Okay, yeah.

  64. turn 64 · 9:19 · 9:19 Priya Nair 2024-07-15

    difficult. Our product master has gaps. Case Case pack quantities are missing on a chunk of the range, and shelf life is worse. We will need a cleansing workstream and it...

  65. turn 65 · 9:42 · 9:42 Lena Fischer 2024-07-15

    Yeah.

  66. turn 66 · 9:44 · 9:44 Priya Nair 2024-07-15

    is not a two-week thing.

  67. turn 67 · 9:47 · 9:47 Ana Duarte 2024-07-15

    That is what we agreed before the recording, that your, team owns remediation with our support.

  68. turn 68 · 10:01 · 10:01 Priya Nair 2024-07-15

    1 second Yes. I am saying the timeline should reflect it.

  69. turn 69 · 10:09 · 10:09 Tomas Lindholm 2024-07-15

    Okay.

  70. turn 70 · 10:13 · 10:13 Ana Duarte 2024-07-15

    Then let us hold Q1 as the target and flag master data as the dependency in the plan, explicitly, yeah with a review point.

  71. turn 71 · 10:30 · 10:30 Unidentified guest 2024-07-15

    Fine.

  72. turn 72 · 10:35 · 10:35 Tomas Lindholm 2024-07-15

    Priya, can you show us how the feeds are structured today?

  73. turn 73 · 10:45 · 10:45 Priya Nair 2024-07-15

    I can show you the diagram. One second. Can you

  74. turn 74 · 11:00 · 11:00 Ana Duarte 2024-07-15

    Okay, yeah.

  75. turn 75 · 11:01 · 11:01 Priya Nair 2024-07-15

    1 second see it?

  76. turn 76 · 11:08 · 11:08 Tomas Lindholm 2024-07-15

    Yeah, yeah.

  77. turn 77 · 11:12 · 11:12 Tomas Lindholm 2024-07-15

    Yes.

  78. turn 78 · 11:17 · 11:17 Ana Duarte 2024-07-15

    Yes.

  79. turn 79 · 11:20 · 11:20 Priya Nair 2024-07-15

    So this is the extract, and it goes into this, and then this box here is if you... And this is where DC-2 sits, this one on the right.

  80. turn 80 · 11:41 · 11:41 Tomas Lindholm 2024-07-15

    What is that arrow?

  81. turn 81 · 11:45 · 11:45 Priya Nair 2024-07-15

    right That is the and...

  82. turn 82 · 11:51 · 11:51 Tomas Lindholm 2024-07-15

    Sure.

  83. turn 83 · 11:54 · 11:54 Tomas Lindholm 2024-07-15

    Right.

  84. turn 84 · 11:59 · 11:59 Priya Nair 2024-07-15

    And then out through here into the warehouse system, and this whole, part on the left is not... relevant to you.

  85. turn 85 · 12:15 · 12:15 Ana Duarte 2024-07-15

    Can you send that diagram after?

  86. turn 86 · 12:22 · 12:22 Priya Nair 2024-07-15

    It is a bit out of date but yes.

  87. turn 87 · 12:28 · 12:28 Ana Duarte 2024-07-15

    One thing I want to be clear on before yeah... in scope for fresh?

  88. turn 88 · 12:43 · 12:43 Unidentified guest 2024-07-15

    Fresh is Phase 2.

  89. turn 89 · 12:48 · 12:48 Ana Duarte 2024-07-15

    Understood, but I need to know what it I mean... Yeah. it.

  90. turn 90 · 13:05 · 13:05 Lena Fischer 2024-07-15 · cited by ph2-scope-list

    so Produce, dairy, bakery, the chilled ready meals. Sofia would give you a better answer.

  91. turn 91 · 13:16 · 13:16 Ana Duarte 2024-07-15

    actually Is Sofia joining these?

  92. turn 92 · 13:23 · 13:23 Lena Fischer 2024-07-15

    Okay so, she is not on this call, no. She explained if the...

  93. turn 93 · 13:32 · 13:32 Ana Duarte 2024-07-15

    I was was not on that call.

  94. turn 94 · 13:38 · 13:38 Lena Fischer 2024-07-15

    Ah.

  95. turn 95 · 13:42 · 13:42 Ana Duarte 2024-07-15

    I will get the notes.

  96. turn 96 · 13:46 · 13:46 Lena Fischer 2024-07-15

    There was, a whole conversation about shelf life. It was the main thing, kind of yeah...

  97. turn 97 · 13:57 · 13:57 Ana Duarte 2024-07-15

    Then I will find it. Sorry, this is exactly the thing that should not Yeah. happen.

  98. turn 98 · 14:17 · 14:17 Lena Fischer 2024-07-15

    It is fine. Marco will have it.

  99. turn 99 · 14:21 · 14:21 Priya Nair 2024-07-15

    Are we doing a weekly?

  100. turn 100 · 14:24 · 14:24 Ana Duarte 2024-07-15

    Weekly for the first month, then fortnightly.

  101. turn 101 · 14:32 · 14:32 Priya Nair 2024-07-15

    Not Mondays.

  102. turn 102 · 14:35 · 14:35 Lena Fischer 2024-07-15

    Sure.

  103. turn 103 · 14:39 · 14:39 Ana Duarte 2024-07-15

    Tuesdays.

  104. turn 104 · 14:46 · 14:46 Priya Nair 2024-07-15

    Tuesdays is fine.

  105. turn 105 · 14:50 · 14:50 Lena Fischer 2024-07-15

    Anything else?

  106. turn 106 · 14:54 · 14:54 Tomas Lindholm 2024-07-15

    Access. We will need environment access for two people on our

  107. turn 107 · 14:59 · 14:59 Priya Nair 2024-07-15

    Mm, okay.

  108. turn 108 · 15:03 · 15:03 Tomas Lindholm 2024-07-15

    side by the end of the month.

  109. turn 109 · 15:08 · 15:08 Priya Nair 2024-07-15

    Names and emails.

  110. turn 110 · 15:13 · 15:13 Tomas Lindholm 2024-07-15

    Nadia Haddad,

  111. turn 111 · 15:19 · 15:19 Ana Duarte 2024-07-15

    Yep.

  112. turn 112 · 15:22 · 15:22 Tomas Lindholm 2024-07-15

    n.haddad@relexsolutions.example, and Kwame Boateng, k.boateng@relexsolutions.example. Nadia our employee number four four two nine and Kwame is five one oh three, if your system wants that.

  113. turn 113 · 15:43 · 15:43 Priya Nair 2024-07-15

    It wants a personal email as a recovery address too, that is the annoying part.

  114. turn 114 · 15:53 · 15:53 Tomas Lindholm 2024-07-15

    I will ask them and send it over.

  115. turn 115 · 15:59 · 15:59 Priya Nair 2024-07-15

    Yeah.

  116. turn 116 · 16:01 · 16:01 Priya Nair 2024-07-15

    1 second Do not put it in a Teams

  117. turn 117 · 16:08 · 16:08 Lena Fischer 2024-07-15

    Yeah.

  118. turn 118 · 16:09 · 16:09 Priya Nair 2024-07-15

    message, send it properly.

  119. turn 119 · 16:15 · 16:15 Lena Fischer 2024-07-15

    Yeah.

  120. turn 120 · 16:18 · 16:18 Priya Nair 2024-07-15

    Send me the names and I will raise the tickets. It takes about two weeks

  121. turn 121 · 16:29 · 16:29 Lena Fischer 2024-07-15

    Sure.

  122. turn 122 · 16:32 · 16:32 Priya Nair 2024-07-15

    so send them today.

  123. turn 123 · 16:40 · 16:40 Tomas Lindholm 2024-07-15

    Will do.

  124. turn 124 · 16:44 · 16:44 Lena Fischer 2024-07-15

    Good. Thank, you everyone.