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T07 Ordering logic design workshop

2024-11-12·customer · Implementation · 81 segments

Attendees: Ana Duarte, Tomas Lindholm, Kwame Boateng, Priya Nair, Lena Fischer, Sofia Almeida

What this document established

Ordering-logic design: service levels 98/95 agreed, daily/twice-weekly cycle, Sofia’s under-five-days threshold written into phase-two requirements.

Conversation (turn by turn)

  1. turn 1 · 0:19 · 0:19 Ana Duarte 2024-11-12

    Sofia, welcome. You have not been in one of these before.

  2. turn 2 · 0:26 · 0:26 Sofia Almeida 2024-11-12

    No. I was told I did not need to be, since this phase

  3. turn 3 · 0:33 · 0:33 Ana Duarte 2024-11-12

    Mm-hm.

  4. turn 4 · 0:37 · 0:37 Sofia Almeida 2024-11-12

    is embient.

  5. turn 5 · 0:40 · 0:40 Ana Duarte 2024-11-12

    Mm-hm.

  6. turn 6 · 0:42 · 0:42 Lena Fischer 2024-11-12

    I asked her to come because phase two is hers and I want her to hear how the machine works before she has to but the...

  7. turn 7 · 0:57 · 0:57 Kwame Boateng 2024-11-12

    Yeah.

  8. turn 8 · 0:58 · 0:58 Tomas Lindholm 2024-11-12

    That is a good instinct.

  9. turn 9 · 1:01 · 1:01 Priya Nair 2024-11-12

    1 second Mm-hm.

  10. turn 10 · 1:04 · 1:04 Ana Duarte 2024-11-12

    One second. So today is ordering parameters for the pilot cohort. Service so... cycles, so safety stock, rounding.

  11. turn 11 · 1:24 · 1:24 Tomas Lindholm 2024-11-12

    And, i will go through the mechanism and then we set numbers.

  12. turn 12 · 1:34 · 1:34 Sofia Almeida 2024-11-12

    Can I ask a question that might be stupid.

  13. turn 13 · 1:44 · 1:44 Tomas Lindholm 2024-11-12

    Please.

  14. turn 14 · 1:50 · 1:50 Priya Nair 2024-11-12

    Yeah.

  15. turn 15 · 1:53 · 1:53 Sofia Almeida 2024-11-12

    You're on mute. When the system decides...

  16. turn 16 · 1:59 · 1:59 Tomas Lindholm 2024-11-12

    Mm.

  17. turn 17 · 2:02 · 2:02 Sofia Almeida 2024-11-12

    how much much to order, does it know into the...

  18. turn 18 · 2:10 · 2:10 Lena Fischer 2024-11-12

    Okay, yeah.

  19. turn 19 · 2:13 · 2:13 Sofia Almeida 2024-11-12

    already in the store is?

  20. turn 20 · 2:22 · 2:22 Tomas Lindholm 2024-11-12

    For this phase, no. It knows how much there is, not how old.

  21. turn 21 · 2:28 · 2:28 Sofia Almeida 2024-11-12

    Then for ambient that is fine. For my categories it... is the entire problem.

  22. turn 22 · 2:43 · 2:43 Kwame Boateng 2024-11-12

    Yeah, yeah.

  23. turn 23 · 2:44 · 2:44 Tomas Lindholm 2024-11-12

    I know. It is the thing Priya and I discussed in April and it has not been resolved.

  24. turn 24 · 2:53 · 2:53 Priya Nair 2024-11-12

    I asked the warehouse team. I did not get an answer. I... 1 second will ask again.

  25. turn 25 · 3:07 · 3:07 Sofia Almeida 2024-11-12

    Can I explain why it matters, because I do not think it...

  26. turn 26 · 3:14 · 3:14 Tomas Lindholm 2024-11-12

    Right.

  27. turn 27 · 3:18 · 3:18 Sofia Almeida 2024-11-12

    has been explained by someone but...

  28. turn 28 · 3:24 · 3:24 Ana Duarte 2024-11-12

    Please do.

  29. turn 29 · 3:29 · 3:29 Sofia Almeida 2024-11-12

    If I have a product with three days of life left and the system tells me to order the same quantity it would order for something...

  30. turn 30 · 3:46 · 3:46 Kwame Boateng 2024-11-12

    Mm.

  31. turn 31 · 3:50 · 3:50 Sofia Almeida 2024-11-12

    with three weeks, I will throw away most of what arrives. So I override Every day, 1 second by hand,

  32. turn 32 · 4:06 · 4:06 Tomas Lindholm 2024-11-12

    Yeah, yeah.

  33. turn 33 · 4:10 · 4:10 Sofia Almeida 2024-11-12

    on the categories where it matters. And, on the categories about the...

  34. turn 34 · 4:17 · 4:17 Ana Duarte 2024-11-12

    Yeah.

  35. turn 35 · 4:20 · 4:20 Sofia Almeida 2024-11-12

    not have time, we accept the waste. That is our four point one percent.

  36. turn 36 · 4:33 · 4:33 Kwame Boateng 2024-11-12

    Yeah.

  37. turn 37 · 4:35 · 4:35 Tomas Lindholm 2024-11-12

    Understood. And the threshold where it starts to matter?

  38. turn 38 · 4:44 · 4:44 Kwame Boateng 2024-11-12

    Yes.

  39. turn 39 · 4:48 · 4:48 Sofia Almeida 2024-11-12 · cited by svc-shelf-threshold

    It is not a single number, it depends on the category. Under five days remaining I mean...

  40. turn 40 · 4:58 · 4:58 Tomas Lindholm 2024-11-12

    Yeah.

  41. turn 41 · 5:00 · 5:00 Tomas Lindholm 2024-11-12

    That is specific enough to design against.

  42. turn 42 · 5:08 · 5:08 Sofia Almeida 2024-11-12 · cited by svc-shelf-threshold

    Let me just... Then write it down, because I have said twice now and I do not know where it goes.

  43. turn 43 · 5:26 · 5:26 Ana Duarte 2024-11-12

    Mm, okay.

  44. turn 44 · 5:29 · 5:29 Ana Duarte 2024-11-12 · cited by svc-shelf-threshold

    It goes the workshop output... and into the phase two requirements. I will make sure it is in both.

  45. turn 45 · 5:44 · 5:44 Tomas Lindholm 2024-11-12

    Yeah.

  46. turn 46 · 5:48 · 5:48 Sofia Almeida 2024-11-12

    Thank you.

  47. turn 47 · 5:52 · 5:52 Lena Fischer 2024-11-12

    Can we

  48. turn 48 · 5:59 · 5:59 Priya Nair 2024-11-12

    Mm-hm.

  49. turn 49 · 6:03 · 6:03 Lena Fischer 2024-11-12

    get to the parameters.

  50. turn 50 · 6:09 · 6:09 Tomas Lindholm 2024-11-12

    Yes. Service level and... below.

  51. turn 51 · 6:17 · 6:17 Phone participant (+358 40 5512 097) 2024-11-12

    Yeah.

  52. turn 52 · 6:20 · 6:20 Priya Nair 2024-11-12

    Let me just... What do we do today?

  53. turn 53 · 6:32 · 6:32 Kwame Boateng 2024-11-12

    Yeah.

  54. turn 54 · 6:34 · 6:34 Lena Fischer 2024-11-12 · cited by svc-before

    Ninety-nine on everything, in theory, which is

  55. turn 55 · 6:40 · 6:40 Phone participant (+358 40 5512 097) 2024-11-12

    Mm-hm.

  56. turn 56 · 6:44 · 6:44 Lena Fischer 2024-11-12

    why we carry so much stock.

  57. turn 57 · 6:48 · 6:48 Ana Duarte 2024-11-12

    Okay, yeah.

  58. turn 58 · 6:49 · 6:49 Tomas Lindholm 2024-11-12 · cited by svc-agreed

    Then ninety-eight and ninety-five is a reduction and, you should expect the inventory number to fall and and the...

  59. turn 59 · 7:08 · 7:08 Lena Fischer 2024-11-12

    Roughly flat is doing a lot of work in that sentence.

  60. turn 60 · 7:17 · 7:17 Tomas Lindholm 2024-11-12

    It is. That is what the pilot is for.

  61. turn 61 · 7:25 · 7:25 Lena Fischer 2024-11-12 · cited by svc-agreed

    Fine. Agreed.

  62. turn 62 · 7:32 · 7:32 Ana Duarte 2024-11-12

    Review cycle?

  63. turn 63 · 7:38 · 7:38 Phone participant (+358 40 5512 097) 2024-11-12

    Okay.

  64. turn 64 · 7:42 · 7:42 Priya Nair 2024-11-12 · cited by svc-cycle

    Daily order, sort of daily delivery on the fast lines, twice weekly below.

  65. turn 65 · 7:50 · 7:50 Lena Fischer 2024-11-12

    Okay.

  66. turn 66 · 7:54 · 7:54 Tomas Lindholm 2024-11-12

    Can you hear me? Yeah so, that matches the batch, so nothing to solve there.

  67. turn 67 · 8:06 · 8:06 Priya Nair 2024-11-12

    Mm.

  68. turn 68 · 8:09 · 8:09 Ana Duarte 2024-11-12

    Rounding to case pack, where we have it.

  69. turn 69 · 8:15 · 8:15 Kwame Boateng 2024-11-12

    Where we have it. Remediation is at about sixty

  70. turn 70 · 8:20 · 8:20 Tomas Lindholm 2024-11-12

    Yeah.

  71. turn 71 · 8:23 · 8:23 Kwame Boateng 2024-11-12

    percent.

  72. turn 72 · 8:29 · 8:29 Priya Nair 2024-11-12

    It will be done for the cohort

  73. turn 73 · 8:33 · 8:33 Tomas Lindholm 2024-11-12

    True.

  74. turn 74 · 8:37 · 8:37 Priya Nair 2024-11-12

    before Christmas.

  75. turn 75 · 8:42 · 8:42 Ana Duarte 2024-11-12

    Before Christmas is tight against I mean...

  76. turn 76 · 8:49 · 8:49 Tomas Lindholm 2024-11-12

    Mm-hm.

  77. turn 77 · 8:51 · 8:51 Priya Nair 2024-11-12

    It is

  78. turn 78 · 8:54 · 8:54 Ana Duarte 2024-11-12

    Yeah.

  79. turn 79 · 8:57 · 8:57 Priya Nair 2024-11-12

    tight. It is also what I have.

  80. turn 80 · 9:02 · 9:02 Ana Duarte 2024-11-12

    Yeah.

  81. turn 81 · 9:04 · 9:04 Ana Duarte 2024-11-12

    Then that is the plan and the dependency is on the record.