T07 Ordering logic design workshop
2024-11-12·customer · Implementation · 81 segments
Attendees: Ana Duarte, Tomas Lindholm, Kwame Boateng, Priya Nair, Lena Fischer, Sofia Almeida
What this document established
Ordering-logic design: service levels 98/95 agreed, daily/twice-weekly cycle, Sofia’s under-five-days threshold written into phase-two requirements.
Conversation (turn by turn)
- turn 1 · 0:19 · 0:19 Ana Duarte 2024-11-12
Sofia, welcome. You have not been in one of these before.
- turn 2 · 0:26 · 0:26 Sofia Almeida 2024-11-12
No. I was told I did not need to be, since this phase
- turn 3 · 0:33 · 0:33 Ana Duarte 2024-11-12
Mm-hm.
- turn 4 · 0:37 · 0:37 Sofia Almeida 2024-11-12
is embient.
- turn 5 · 0:40 · 0:40 Ana Duarte 2024-11-12
Mm-hm.
- turn 6 · 0:42 · 0:42 Lena Fischer 2024-11-12
I asked her to come because phase two is hers and I want her to hear how the machine works before she has to but the...
- turn 7 · 0:57 · 0:57 Kwame Boateng 2024-11-12
Yeah.
- turn 8 · 0:58 · 0:58 Tomas Lindholm 2024-11-12
That is a good instinct.
- turn 9 · 1:01 · 1:01 Priya Nair 2024-11-12
1 second Mm-hm.
- turn 10 · 1:04 · 1:04 Ana Duarte 2024-11-12
One second. So today is ordering parameters for the pilot cohort. Service so... cycles, so safety stock, rounding.
- turn 11 · 1:24 · 1:24 Tomas Lindholm 2024-11-12
And, i will go through the mechanism and then we set numbers.
- turn 12 · 1:34 · 1:34 Sofia Almeida 2024-11-12
Can I ask a question that might be stupid.
- turn 13 · 1:44 · 1:44 Tomas Lindholm 2024-11-12
Please.
- turn 14 · 1:50 · 1:50 Priya Nair 2024-11-12
Yeah.
- turn 15 · 1:53 · 1:53 Sofia Almeida 2024-11-12
You're on mute. When the system decides...
- turn 16 · 1:59 · 1:59 Tomas Lindholm 2024-11-12
Mm.
- turn 17 · 2:02 · 2:02 Sofia Almeida 2024-11-12
how much much to order, does it know into the...
- turn 18 · 2:10 · 2:10 Lena Fischer 2024-11-12
Okay, yeah.
- turn 19 · 2:13 · 2:13 Sofia Almeida 2024-11-12
already in the store is?
- turn 20 · 2:22 · 2:22 Tomas Lindholm 2024-11-12
For this phase, no. It knows how much there is, not how old.
- turn 21 · 2:28 · 2:28 Sofia Almeida 2024-11-12
Then for ambient that is fine. For my categories it... is the entire problem.
- turn 22 · 2:43 · 2:43 Kwame Boateng 2024-11-12
Yeah, yeah.
- turn 23 · 2:44 · 2:44 Tomas Lindholm 2024-11-12
I know. It is the thing Priya and I discussed in April and it has not been resolved.
- turn 24 · 2:53 · 2:53 Priya Nair 2024-11-12
I asked the warehouse team. I did not get an answer. I... 1 second will ask again.
- turn 25 · 3:07 · 3:07 Sofia Almeida 2024-11-12
Can I explain why it matters, because I do not think it...
- turn 26 · 3:14 · 3:14 Tomas Lindholm 2024-11-12
Right.
- turn 27 · 3:18 · 3:18 Sofia Almeida 2024-11-12
has been explained by someone but...
- turn 28 · 3:24 · 3:24 Ana Duarte 2024-11-12
Please do.
- turn 29 · 3:29 · 3:29 Sofia Almeida 2024-11-12
If I have a product with three days of life left and the system tells me to order the same quantity it would order for something...
- turn 30 · 3:46 · 3:46 Kwame Boateng 2024-11-12
Mm.
- turn 31 · 3:50 · 3:50 Sofia Almeida 2024-11-12
with three weeks, I will throw away most of what arrives. So I override Every day, 1 second by hand,
- turn 32 · 4:06 · 4:06 Tomas Lindholm 2024-11-12
Yeah, yeah.
- turn 33 · 4:10 · 4:10 Sofia Almeida 2024-11-12
on the categories where it matters. And, on the categories about the...
- turn 34 · 4:17 · 4:17 Ana Duarte 2024-11-12
Yeah.
- turn 35 · 4:20 · 4:20 Sofia Almeida 2024-11-12
not have time, we accept the waste. That is our four point one percent.
- turn 36 · 4:33 · 4:33 Kwame Boateng 2024-11-12
Yeah.
- turn 37 · 4:35 · 4:35 Tomas Lindholm 2024-11-12
Understood. And the threshold where it starts to matter?
- turn 38 · 4:44 · 4:44 Kwame Boateng 2024-11-12
Yes.
- turn 39 · 4:48 · 4:48 Sofia Almeida 2024-11-12 · cited by svc-shelf-threshold
It is not a single number, it depends on the category. Under five days remaining I mean...
- turn 40 · 4:58 · 4:58 Tomas Lindholm 2024-11-12
Yeah.
- turn 41 · 5:00 · 5:00 Tomas Lindholm 2024-11-12
That is specific enough to design against.
- turn 42 · 5:08 · 5:08 Sofia Almeida 2024-11-12 · cited by svc-shelf-threshold
Let me just... Then write it down, because I have said twice now and I do not know where it goes.
- turn 43 · 5:26 · 5:26 Ana Duarte 2024-11-12
Mm, okay.
- turn 44 · 5:29 · 5:29 Ana Duarte 2024-11-12 · cited by svc-shelf-threshold
It goes the workshop output... and into the phase two requirements. I will make sure it is in both.
- turn 45 · 5:44 · 5:44 Tomas Lindholm 2024-11-12
Yeah.
- turn 46 · 5:48 · 5:48 Sofia Almeida 2024-11-12
Thank you.
- turn 47 · 5:52 · 5:52 Lena Fischer 2024-11-12
Can we
- turn 48 · 5:59 · 5:59 Priya Nair 2024-11-12
Mm-hm.
- turn 49 · 6:03 · 6:03 Lena Fischer 2024-11-12
get to the parameters.
- turn 50 · 6:09 · 6:09 Tomas Lindholm 2024-11-12
Yes. Service level and... below.
- turn 51 · 6:17 · 6:17 Phone participant (+358 40 5512 097) 2024-11-12
Yeah.
- turn 52 · 6:20 · 6:20 Priya Nair 2024-11-12
Let me just... What do we do today?
- turn 53 · 6:32 · 6:32 Kwame Boateng 2024-11-12
Yeah.
- turn 54 · 6:34 · 6:34 Lena Fischer 2024-11-12 · cited by svc-before
Ninety-nine on everything, in theory, which is
- turn 55 · 6:40 · 6:40 Phone participant (+358 40 5512 097) 2024-11-12
Mm-hm.
- turn 56 · 6:44 · 6:44 Lena Fischer 2024-11-12
why we carry so much stock.
- turn 57 · 6:48 · 6:48 Ana Duarte 2024-11-12
Okay, yeah.
- turn 58 · 6:49 · 6:49 Tomas Lindholm 2024-11-12 · cited by svc-agreed
Then ninety-eight and ninety-five is a reduction and, you should expect the inventory number to fall and and the...
- turn 59 · 7:08 · 7:08 Lena Fischer 2024-11-12
Roughly flat is doing a lot of work in that sentence.
- turn 60 · 7:17 · 7:17 Tomas Lindholm 2024-11-12
It is. That is what the pilot is for.
- turn 61 · 7:25 · 7:25 Lena Fischer 2024-11-12 · cited by svc-agreed
Fine. Agreed.
- turn 62 · 7:32 · 7:32 Ana Duarte 2024-11-12
Review cycle?
- turn 63 · 7:38 · 7:38 Phone participant (+358 40 5512 097) 2024-11-12
Okay.
- turn 64 · 7:42 · 7:42 Priya Nair 2024-11-12 · cited by svc-cycle
Daily order, sort of daily delivery on the fast lines, twice weekly below.
- turn 65 · 7:50 · 7:50 Lena Fischer 2024-11-12
Okay.
- turn 66 · 7:54 · 7:54 Tomas Lindholm 2024-11-12
Can you hear me? Yeah so, that matches the batch, so nothing to solve there.
- turn 67 · 8:06 · 8:06 Priya Nair 2024-11-12
Mm.
- turn 68 · 8:09 · 8:09 Ana Duarte 2024-11-12
Rounding to case pack, where we have it.
- turn 69 · 8:15 · 8:15 Kwame Boateng 2024-11-12
Where we have it. Remediation is at about sixty
- turn 70 · 8:20 · 8:20 Tomas Lindholm 2024-11-12
Yeah.
- turn 71 · 8:23 · 8:23 Kwame Boateng 2024-11-12
percent.
- turn 72 · 8:29 · 8:29 Priya Nair 2024-11-12
It will be done for the cohort
- turn 73 · 8:33 · 8:33 Tomas Lindholm 2024-11-12
True.
- turn 74 · 8:37 · 8:37 Priya Nair 2024-11-12
before Christmas.
- turn 75 · 8:42 · 8:42 Ana Duarte 2024-11-12
Before Christmas is tight against I mean...
- turn 76 · 8:49 · 8:49 Tomas Lindholm 2024-11-12
Mm-hm.
- turn 77 · 8:51 · 8:51 Priya Nair 2024-11-12
It is
- turn 78 · 8:54 · 8:54 Ana Duarte 2024-11-12
Yeah.
- turn 79 · 8:57 · 8:57 Priya Nair 2024-11-12
tight. It is also what I have.
- turn 80 · 9:02 · 9:02 Ana Duarte 2024-11-12
Yeah.
- turn 81 · 9:04 · 9:04 Ana Duarte 2024-11-12
Then that is the plan and the dependency is on the record.