T14 Steering committee
2025-06-24·customer · Live-Services · 127 segments
Attendees: Lena Fischer, Robert Kahn (Acme CFO, part), Priya Nair, Marco Rossi, Ana Duarte
What this document established
Steering committee: automation stable at 91%, DC-2 failing twice weekly with a dated fix, phase-2 scoping proposal promised for mid-July, fresh baseline to be agreed in writing.
Conversation (turn by turn)
- turn 1 · 0:26 · 0:26 Ana Duarte 2025-06-24
Standing agenda. Where we are, what is blocked, what,
- turn 2 · 0:34 · 0:34 Marco Rossi 2025-06-24
Yeah.
- turn 3 · 0:38 · 0:38 Ana Duarte 2025-06-24
what is next, and then Robert joins for the,
- turn 4 · 0:47 · 0:47 Marco Rossi 2025-06-24
Mm.
- turn 5 · 0:51 · 0:51 Ana Duarte 2025-06-24
last twenty minutes.
- turn 6 · 0:56 · 0:56 Lena Fischer 2025-06-24
Go.
- turn 7 · 1:01 · 1:01 Robert Kahn 2025-06-24
1 second Mm-hm.
- turn 8 · 1:02 · 1:02 Ana Duarte 2025-06-24
Core replenishmentt has been live four months on the pilot cohort. The numbers we reported in May hold. Automation is at ninety-one and has been stable since April.
- turn 9 · 1:20 · 1:20 Marco Rossi 2025-06-24
Yes.
- turn 10 · 1:21 · 1:21 Lena Fischer 2025-06-24
And DC-2.
- turn 11 · 1:27 · 1:27 Priya Nair 2025-06-24
Yeah.
- turn 12 · 1:29 · 1:29 Ana Duarte 2025-06-24 · cited by dc2-fix-date
DC-2 fails roughly twice a week. The joint engineering session we agreed in May happened on the
- turn 13 · 1:37 · 1:37 Marco Rossi 2025-06-24
Mm.
- turn 14 · 1:40 · 1:40 Ana Duarte 2025-06-24
fourth of
- turn 15 · 1:44 · 1:44 Priya Nair 2025-06-24
Yes.
- turn 16 · 1:48 · 1:48 Ana Duarte 2025-06-24
June and produced a plan. The plan has a date on it.
- turn 17 · 1:57 · 1:57 Marco Rossi 2025-06-24
Yes.
- turn 18 · 2:01 · 2:01 Priya Nair 2025-06-24
1 second September.
- turn 19 · 2:08 · 2:08 Ana Duarte 2025-06-24
September, because the fix requires a
- turn 20 · 2:12 · 2:12 Priya Nair 2025-06-24
Mm.
- turn 21 · 2:16 · 2:16 Ana Duarte 2025-06-24
Yeah. middleware upgrade
- turn 22 · 2:22 · 2:22 Marco Rossi 2025-06-24
Yeah, yeah.
- turn 23 · 2:24 · 2:24 Ana Duarte 2025-06-24
on your side and your change window is quarterly.
- turn 24 · 2:33 · 2:33 Priya Nair 2025-06-24
That is true, so I am not disputing it, yeah...
- turn 25 · 2:39 · 2:39 Robert Kahn 2025-06-24
Mm, okay.
- turn 26 · 2:41 · 2:41 Lena Fischer 2025-06-24
Let me scroll down. Three more months of.
- turn 27 · 2:53 · 2:53 Ana Duarte 2025-06-24
Yes.
- turn 28 · 3:00 · 3:00 Lena Fischer 2025-06-24
Fine. What is next?
- turn 29 · 3:03 · 3:03 Marco Rossi 2025-06-24
Phase 2. Fresh. This is the thing I want to spend time on today.
- turn 30 · 3:13 · 3:13 Lena Fischer 2025-06-24
Where was I. so Please.
- turn 31 · 3:21 · 3:21 Marco Rossi 2025-06-24
We owe you a scoping proposal. What I want to agree today is not the... content of of it but that it exists and when you get it.
- turn 32 · 3:38 · 3:38 Lena Fischer 2025-06-24
When do we get it?
- turn 33 · 3:41 · 3:41 Marco Rossi 2025-06-24
Mid-July. It will cover which categories, in what order, and what what the dependencies
- turn 34 · 3:48 · 3:48 Priya Nair 2025-06-24
Okay.
- turn 35 · 3:49 · 3:49 Marco Rossi 2025-06-24
are.
- turn 36 · 3:55 · 3:55 Lena Fischer 2025-06-24
In what order meaning what?
- turn 37 · 4:02 · 4:02 Marco Rossi 2025-06-24
Right.
- turn 38 · 4:04 · 4:04 Marco Rossi 2025-06-24
Meaning there is a sequencing question. There are so... same readiness, so there is a choice about whether they go together or separately. That, Where was I. is what
- turn 39 · 4:28 · 4:28 Ana Duarte 2025-06-24
Mm, okay.
- turn 40 · 4:31 · 4:31 Marco Rossi 2025-06-24
the proposal will set out.
- turn 41 · 4:34 · 4:34 Lena Fischer 2025-06-24
All right, send but...
- turn 42 · 4:38 · 4:38 Marco Rossi 2025-06-24
Good.
- turn 43 · 4:43 · 4:43 Priya Nair 2025-06-24
True.
- turn 44 · 4:46 · 4:46 Lena Fischer 2025-06-24
Priya, yeah is the data ready for... fresh?
- turn 45 · 5:00 · 5:00 Robert Kahn 2025-06-24
Mm-hm.
- turn 46 · 5:02 · 5:02 Priya Nair 2025-06-24
No, and this is the shell life conversation again. Nadia has been asking me for a field that does not exist in the form she wants it. I have told her that. It is now an... email thread rather... than a decision.
- turn 47 · 5:33 · 5:33 Ana Duarte 2025-06-24
I will pick that up.
- turn 48 · 5:38 · 5:38 Lena Fischer 2025-06-24
Please do, so because we have been I mean... the first meeting meeting with Marco and I have never once heard it resolved.
- turn 49 · 6:01 · 6:01 Marco Rossi 2025-06-24
1 second That is fair.
- turn 50 · 6:06 · 6:06 Lena Fischer 2025-06-24
Okay, yeah.
- turn 51 · 6:10 · 6:10 Ana Duarte 2025-06-24
On the QBR, we agreed in May to formalise the... cadence and I have set it up. Quarterly, the next one is
- turn 52 · 6:21 · 6:21 Robert Kahn 2025-06-24
Mm-hm.
- turn 53 · 6:22 · 6:22 Ana Duarte 2025-06-24
September, and this steering continues monthly in between.
- turn 54 · 6:34 · 6:34 Lena Fischer 2025-06-24
Okay, yeah.
- turn 55 · 6:36 · 6:36 Lena Fischer 2025-06-24
Good.
- turn 56 · 6:42 · 6:42 Robert Kahn 2025-06-24
yeah Sorry. I am here.
- turn 57 · 6:49 · 6:49 Lena Fischer 2025-06-24
Robert, we are on Phase 2.
- turn 58 · 6:54 · 6:54 Robert Kahn 2025-06-24
Then I...
- turn 59 · 7:01 · 7:01 Priya Nair 2025-06-24
1 second Yeah.
- turn 60 · 7:02 · 7:02 Robert Kahn 2025-06-24
will ask,
- turn 61 · 7:07 · 7:07 Priya Nair 2025-06-24
Okay.
- turn 62 · 7:08 · 7:08 Robert Kahn 2025-06-24
Okay so. my question. When does fresh go live?
- turn 63 · 7:17 · 7:17 Marco Rossi 2025-06-24
We are giving you a scoping
- turn 64 · 7:23 · 7:23 Priya Nair 2025-06-24
Mm, okay.
- turn 65 · 7:27 · 7:27 Marco Rossi 2025-06-24
proposal in July. I do not want to give you a date... before I have given if the...
- turn 66 · 7:37 · 7:37 Lena Fischer 2025-06-24
Right.
- turn 67 · 7:38 · 7:38 Robert Kahn 2025-06-24
I do
- turn 68 · 7:44 · 7:44 Ana Duarte 2025-06-24
Sure.
- turn 69 · 7:48 · 7:48 Robert Kahn 2025-06-24
not want a scope.
- turn 70 · 7:55 · 7:55 Marco Rossi 2025-06-24
I understand. What I can tell you
- turn 71 · 8:01 · 8:01 Lena Fischer 2025-06-24
1 second Yeah.
- turn 72 · 8:04 · 8:04 Marco Rossi 2025-06-24
is that the twelve-month window from signature ends in December, and I know that.
- turn 73 · 8:21 · 8:21 Robert Kahn 2025-06-24
Then say December.
- turn 74 · 8:26 · 8:26 Marco Rossi 2025-06-24
Sure.
- turn 75 · 8:29 · 8:29 Marco Rossi 2025-06-24
I will not say say December until I have looked at the four... categories properly, because if I say December today and miss it, that is worse for both of us than being careful now.
- turn 76 · 8:55 · 8:55 Priya Nair 2025-06-24
Mm, okay.
- turn 77 · 8:58 · 8:58 Robert Kahn 2025-06-24
Yeah. That is a good for the... a date.
- turn 78 · 9:14 · 9:14 Lena Fischer 2025-06-24
Yeah.
- turn 79 · 9:16 · 9:16 Lena Fischer 2025-06-24
Well, robert.
- turn 80 · 9:20 · 9:20 Marco Rossi 2025-06-24
Right.
- turn 81 · 9:21 · 9:21 Robert Kahn 2025-06-24
I am being consistent. Since March last year I have said one
- turn 82 · 9:29 · 9:29 Marco Rossi 2025-06-24
Sure.
- turn 83 · 9:33 · 9:33 Robert Kahn 2025-06-24
thing.
- turn 84 · 9:37 · 9:37 Lena Fischer 2025-06-24
Yep.
- turn 85 · 9:38 · 9:38 Marco Rossi 2025-06-24
You have.
- turn 86 · 9:45 · 9:45 Robert Kahn 2025-06-24
Then the
- turn 87 · 9:48 · 9:48 Ana Duarte 2025-06-24
Exactly.
- turn 88 · 9:49 · 9:49 Robert Kahn 2025-06-24
Let me just... proposal in July needs a date in it.
- turn 89 · 10:02 · 10:02 Marco Rossi 2025-06-24
sort of It will have a date in it.
- turn 90 · 10:11 · 10:11 Robert Kahn 2025-06-24
Good. Second thing. The but the...
- turn 91 · 10:18 · 10:18 Ana Duarte 2025-06-24
Fresh waste
- turn 92 · 10:22 · 10:22 Lena Fischer 2025-06-24
Sure.
- turn 93 · 10:26 · 10:26 Ana Duarte 2025-06-24
is unchanged
- turn 94 · 10:29 · 10:29 Marco Rossi 2025-06-24
Yeah.
- turn 95 · 10:33 · 10:33 Ana Duarte 2025-06-24
because fresh is not live. The number you have seen is ambient inventory.
- turn 96 · 10:40 · 10:40 Robert Kahn 2025-06-24
Yes, I understand that now. I am asking a different question. When fresh,
- turn 97 · 10:46 · 10:46 Priya Nair 2025-06-24
Understood.
- turn 98 · 10:47 · 10:47 Robert Kahn 2025-06-24
does go live, how will we know it worked?
- turn 99 · 10:55 · 10:55 Ana Duarte 2025-06-24
Yeah.
- turn 100 · 10:58 · 10:58 Ana Duarte 2025-06-24
right We measure fresh waste as a percentage of of fresh net sales against the baseline.
- turn 101 · 11:08 · 11:08 Robert Kahn 2025-06-24
So as you can see... Which baseline?
- turn 102 · 11:25 · 11:25 Priya Nair 2025-06-24
Fair enough.
- turn 103 · 11:27 · 11:27 Ana Duarte 2025-06-24
The one we agree before go-live.
- turn 104 · 11:31 · 11:31 Marco Rossi 2025-06-24
Right.
- turn 105 · 11:34 · 11:34 Robert Kahn 2025-06-24
We have not agreed one.
- turn 106 · 11:45 · 11:45 Ana Duarte 2025-06-24
No.
- turn 107 · 11:50 · 11:50 Marco Rossi 2025-06-24
Yeah.
- turn 108 · 11:54 · 11:54 Robert Kahn 2025-06-24
Then agree one before go-live and not after, because after go live everybody's...
- turn 109 · 12:03 · 12:03 Priya Nair 2025-06-24
True.
- turn 110 · 12:05 · 12:05 Robert Kahn 2025-06-24
baseline is the one that makes them look good.
- turn 111 · 12:11 · 12:11 Lena Fischer 2025-06-24
He is right.
- turn 112 · 12:14 · 12:14 Marco Rossi 2025-06-24
Right.
- turn 113 · 12:18 · 12:18 Ana Duarte 2025-06-24
Action on me. Baseline agreed in writing before, fresh go live.
- turn 114 · 12:29 · 12:29 Robert Kahn 2025-06-24
Thank you. I have to go.
- turn 115 · 12:34 · 12:34 Lena Fischer 2025-06-24
Anything else?
- turn 116 · 12:40 · 12:40 Priya Nair 2025-06-24
Yes, one thing and it is small. Somebody on your, side has been asking my team for access to the warehouse system directly rather than going,
- turn 117 · 12:59 · 12:59 Marco Rossi 2025-06-24
Okay.
- turn 118 · 13:01 · 13:01 Priya Nair 2025-06-24
1 second through me. I would rather that came through me.
- turn 119 · 13:07 · 13:07 Ana Duarte 2025-06-24
Mm-hm.
- turn 120 · 13:08 · 13:08 Ana Duarte 2025-06-24
Who?
- turn 121 · 13:11 · 13:11 Lena Fischer 2025-06-24
Right.
- turn 122 · 13:12 · 13:12 Priya Nair 2025-06-24
I do not know the name, it,
- turn 123 · 13:18 · 13:18 Marco Rossi 2025-06-24
Mm-hm.
- turn 124 · 13:22 · 13:22 Priya Nair 2025-06-24
came second hand. It may have been nothing.
- turn 125 · 13:28 · 13:28 Ana Duarte 2025-06-24
I will find out and it will not happen again.
- turn 126 · 13:35 · 13:35 Lena Fischer 2025-06-24
Then we are done.
- turn 127 · 13:41 · 13:41 Robert Kahn 2025-06-24
Yeah, yeah.