T16 Fresh UAT cover briefing

2025-10-09·customer · Implementation · 90 segments

Attendees: Sofia Almeida, Jonas Weiss, Nadia Haddad, Ana Duarte

What this document established

Fresh UAT cover briefing: Sofia’s three lists for her six-week absence, the undocumented four-week promotion rhythm, her request that the reason for her absence stay private.

Conversation (turn by turn)

turn 1 · 0:24 · 0:24 Ana Duarte 2025-10-09

Sofia is out from Monday for about six weeks. Jonas is covering. This So... is the briefing.
turn 2 · 0:40 · 0:40 Nadia Haddad 2025-10-09

Yeah.
turn 3 · 0:41 · 0:41 Sofia Almeida 2025-10-09

I want to say at the start that yeah... to work and I am doing it anyway.
turn 4 · 0:55 · 0:55 Ana Duarte 2025-10-09

Mm.
turn 5 · 0:58 · 0:58 Jonas Weiss 2025-10-09

Thanks.
turn 6 · 1:03 · 1:03 Sofia Almeida 2025-10-09

Not you. The situation.
turn 7 · 1:10 · 1:10 Jonas Weiss 2025-10-09

I know. I do embient.
turn 8 · 1:13 · 1:13 Nadia Haddad 2025-10-09

How much fresh do you know, honestly?
turn 9 · 1:20 · 1:20 Jonas Weiss 2025-10-09

I know the products. I do not know the ordering...
turn 10 · 1:26 · 1:26 Nadia Haddad 2025-10-09

Yeah, yeah.
turn 11 · 1:28 · 1:28 Jonas Weiss 2025-10-09

behaviour, and... One second. I have never done a UAT.
turn 12 · 1:46 · 1:46 Ana Duarte 2025-10-09

Yes.
turn 13 · 1:47 · 1:47 Nadia Haddad 2025-10-09

Then Then let us be realistic about what
turn 14 · 1:53 · 1:53 Sofia Almeida 2025-10-09

Yes.
turn 15 · 1:56 · 1:56 Nadia Haddad 2025-10-09

you can decide and what has to wait.
turn 16 · 2:04 · 2:04 Sofia Almeida 2025-10-09

like That is the right approach. Can I, go through it as three lists?
turn 17 · 2:14 · 2:14 Nadia Haddad 2025-10-09

Sure.
turn 18 · 2:15 · 2:15 Ana Duarte 2025-10-09

Yeah so, please.
turn 19 · 2:20 · 2:20 Nadia Haddad 2025-10-09

Yeah.
turn 20 · 2:23 · 2:23 Sofia Almeida 2025-10-09

Things Jonas can where the... hierarchy, because that documented. Anything about supplier lead times. Anything about the ambiant side of a shared category.
turn 21 · 2:42 · 2:42 Jonas Weiss 2025-10-09

Let me just... Fine.
turn 22 · 2:51 · 2:51 Sofia Almeida 2025-10-09

Things Jonas should not decide, so and I mean should not rather than cannot. Anything about shell life. Anything about the slow moving lines in produce, which behave differently from everything else and...
turn 23 · 3:14 · 3:14 Ana Duarte 2025-10-09

Yeah, yeah.
turn 24 · 3:17 · 3:17 Sofia Almeida 2025-10-09

I cannot explain why in one meeting. And anything where the system's proposal looks wrong but you cannot say what is wrong with it.
turn 25 · 3:37 · 3:37 Nadia Haddad 2025-10-09

That last one is most of UAT.
turn 26 · 3:41 · 3:41 Sofia Almeida 2025-10-09

Yes.
turn 27 · 3:44 · 3:44 Ana Duarte 2025-10-09

So what happens with those?
turn 28 · 3:47 · 3:47 Sofia Almeida 2025-10-09

They wait.
turn 29 · 3:52 · 3:52 Nadia Haddad 2025-10-09

Right.
turn 30 · 3:54 · 3:54 Nadia Haddad 2025-10-09

so For six weeks.
turn 31 · 3:58 · 3:58 Sofia Almeida 2025-10-09

For six weeks. Or you send them to me and I will look, at them, which is what will actually happen and which everyone in this call knows.
turn 32 · 4:27 · 4:27 Nadia Haddad 2025-10-09

Yeah, yeah.
turn 33 · 4:28 · 4:28 Ana Duarte 2025-10-09

I am not going to ask you to work while you are off.
turn 34 · 4:37 · 4:37 Nadia Haddad 2025-10-09

Mm.
turn 35 · 4:41 · 4:41 Sofia Almeida 2025-10-09

You will not have to ask.
turn 36 · 4:45 · 4:45 Nadia Haddad 2025-10-09

Right.
turn 37 · 4:48 · 4:48 Ana Duarte 2025-10-09

Can you hear me? Sofia.
turn 38 · 4:56 · 4:56 Sofia Almeida 2025-10-09

I mean, i am not being... difficult. I am telling you. If UAT stalls for six weeks the go/no-go moves, and if the go/no-go moves
turn 39 · 5:13 · 5:13 Ana Duarte 2025-10-09

Yes.
turn 40 · 5:14 · 5:14 Sofia Almeida 2025-10-09

then Robert has a,
turn 41 · 5:18 · 5:18 Jonas Weiss 2025-10-09

Right.
turn 42 · 5:22 · 5:22 Sofia Almeida 2025-10-09

conversation with Lena, and I would rather look
turn 43 · 5:30 · 5:30 Jonas Weiss 2025-10-09

Yes.
turn 44 · 5:33 · 5:33 Sofia Almeida 2025-10-09

at.
turn 45 · 5:39 · 5:39 Nadia Haddad 2025-10-09

Mm, okay.
turn 46 · 5:43 · 5:43 Nadia Haddad 2025-10-09

Can we reduce how many reach that yeah...
turn 47 · 5:51 · 5:51 Ana Duarte 2025-10-09

Right.
turn 48 · 5:54 · 5:54 Nadia Haddad 2025-10-09

I take everything
turn 49 · 6:00 · 6:00 Jonas Weiss 2025-10-09

Okay, yeah.
turn 50 · 6:04 · 6:04 Nadia Haddad 2025-10-09

Hmm. that is obviously a configuration... question and handle it myself, and Jonas takes anything documented, what is left?
turn 51 · 6:21 · 6:21 Sofia Almeida 2025-10-09

Fewer. Maybe a third of what it would be.
turn 52 · 6:26 · 6:26 Nadia Haddad 2025-10-09

right Then let us do that.
turn 53 · 6:32 · 6:32 Sofia Almeida 2025-10-09

And third list. Things I have not
turn 54 · 6:40 · 6:40 Jonas Weiss 2025-10-09

Yeah.
turn 55 · 6:41 · 6:41 Sofia Almeida 2025-10-09

written down anywhere.
turn 56 · 6:48 · 6:48 Ana Duarte 2025-10-09

Go on.
turn 57 · 6:51 · 6:51 Nadia Haddad 2025-10-09

Okay.
turn 58 · 6:55 · 6:55 Sofia Almeida 2025-10-09 · cited by story-promotion-rhythm,story-promotion-rhythm

The chilled ready meals promotion cycle is not in any document. It Hmm. runs on a four week rhythm that the commercial team... set in 2019 and never wrote down. If the,
turn 59 · 7:28 · 7:28 Ana Duarte 2025-10-09

True.
turn 60 · 7:30 · 7:30 Sofia Almeida 2025-10-09

system forecasts a promotion on the wrong week, the number will look, plausible and be wrong.
turn 61 · 7:46 · 7:46 Jonas Weiss 2025-10-09

Yeah.
turn 62 · 7:50 · 7:50 Nadia Haddad 2025-10-09

How would we know?
turn 63 · 7:54 · 7:54 Sofia Almeida 2025-10-09

Okay so, you would
turn 64 · 7:57 · 7:57 Nadia Haddad 2025-10-09

Yeah, yeah.
turn 65 · 7:59 · 7:59 Sofia Almeida 2025-10-09

not. I,
turn 66 · 8:04 · 8:04 Jonas Weiss 2025-10-09

Yes.
turn 67 · 8:05 · 8:05 Sofia Almeida 2025-10-09

would.
turn 68 · 8:08 · 8:08 Ana Duarte 2025-10-09

Sorry, go ahead. Can you write it down before, Monday?
turn 69 · 8:25 · 8:25 Sofia Almeida 2025-10-09

I can write down the
turn 70 · 8:30 · 8:30 Ana Duarte 2025-10-09

Sure.
turn 71 · 8:31 · 8:31 Sofia Almeida 2025-10-09

rhythm. I cannot write down which weeks the commercial team will break it, which they do about... twice a year.
turn 72 · 8:47 · 8:47 Ana Duarte 2025-10-09

Write down what can. Even the rhythm so...
turn 73 · 8:51 · 8:51 Sofia Almeida 2025-10-09

I will send it tonight.
turn 74 · 8:58 · 8:58 Ana Duarte 2025-10-09

Sure.
turn 75 · 8:59 · 8:59 Jonas Weiss 2025-10-09

Send it to me as well.
turn 76 · 9:05 · 9:05 Ana Duarte 2025-10-09

Mm.
turn 77 · 9:08 · 9:08 Sofia Almeida 2025-10-09

I will send it to all three of you, because if I send it to one...
turn 78 · 9:20 · 9:20 Nadia Haddad 2025-10-09

Mm-hm.
turn 79 · 9:21 · 9:21 Sofia Almeida 2025-10-09

person it will be gone by December.
turn 80 · 9:29 · 9:29 Nadia Haddad 2025-10-09

Yeah, yeah.
turn 81 · 9:30 · 9:30 Nadia Haddad 2025-10-09

Fair.
turn 82 · 9:34 · 9:34 Jonas Weiss 2025-10-09

Yeah, yeah.
turn 83 · 9:35 · 9:35 Ana Duarte 2025-10-09

Anything else?
turn 84 · 9:39 · 9:39 Sofia Almeida 2025-10-09

One thing and it it is not about the the, project. I
turn 85 · 9:49 · 9:49 Jonas Weiss 2025-10-09

Yeah.
turn 86 · 9:51 · 9:51 Sofia Almeida 2025-10-09 · cited by story-privacy-off

would rather people did not know why I am off. Yeah. 1 second Jonas knows because he had to. Nobody else needs
turn 87 · 10:07 · 10:07 Nadia Haddad 2025-10-09

Right.
turn 88 · 10:09 · 10:09 Ana Duarte 2025-10-09

Understood.
turn 89 · 10:14 · 10:14 Nadia Haddad 2025-10-09

Mm-hm.
turn 90 · 10:15 · 10:15 Sofia Almeida 2025-10-09 · cited by story-privacy-off

I say that because it turns out these things get written down.