T17 Fresh Phase 2 go/no-go
2025-11-17·customer · Live-Services · 146 segments
Attendees: Lena Fischer, Sofia Almeida, Priya Nair, Marco Rossi, Nadia Haddad
What this document established
Fresh go/no-go: defect fixed, UAT usable, bakery descoped, 15 December set, OP_ID condition, Sofia’s erasure request for the surgery note in the handover pack.
Conversation (turn by turn)
- turn 1 · 0:14 · 0:14 Marco Rossi 2025-11-17
Okay so. This is the go or no-go we committed to in September. Nadia
- turn 2 · 0:22 · 0:22 Lena Fischer 2025-11-17
Yeah.
- turn 3 · 0:25 · 0:25 Marco Rossi 2025-11-17
has been running fresh UAT for the last two weeks.
- turn 4 · 0:34 · 0:34 Lena Fischer 2025-11-17 · cited by ph2-three-waves
before anyone says it, we are not doing three waves. I saw
- turn 5 · 0:43 · 0:43 Sofia Almeida 2025-11-17
Yes.
- turn 6 · 0:46 · 0:46 Lena Fischer 2025-11-17 · cited by ph2-three-waves
that in a plan document last week and it is the first I... had heard of it.
- turn 7 · 1:00 · 1:00 Sofia Almeida 2025-11-17
Right.
- turn 8 · 1:02 · 1:02 Marco Rossi 2025-11-17
Noted. We will come back to you on where that came from.
- turn 9 · 1:11 · 1:11 Lena Fischer 2025-11-17
Put it in writing please, I. Sofia, you are back.
- turn 10 · 1:26 · 1:26 Nadia Haddad 2025-11-17
Mm.
- turn 11 · 1:29 · 1:29 Sofia Almeida 2025-11-17
I am back. Do not ask me about it, I am fine.
- turn 12 · 1:39 · 1:39 Lena Fischer 2025-11-17
I was not going to.
- turn 13 · 1:46 · 1:46 Sofia Almeida 2025-11-17
Everyone has asked me about it eleven times this week.
- turn 14 · 1:58 · 1:58 Marco Rossi 2025-11-17
This is the important part. Understood. Nadia?
- turn 15 · 2:11 · 2:11 Priya Nair 2025-11-17
Okay, yeah.
- turn 16 · 2:14 · 2:14 Nadia Haddad 2025-11-17 · cited by uat-fresh-defect,uat-fresh-defect,uat-fresh-results
The defect is fixed and verified. Negative Hmm. quantities are gone. UAT has run for nine working days on the four fresh categories and
- turn 17 · 2:35 · 2:35 Priya Nair 2025-11-17
Mm.
- turn 18 · 2:39 · 2:39 Unidentified speaker 2025-11-17
the results are usable.
- turn 19 · 2:42 · 2:42 Marco Rossi 2025-11-17
Yeah.
- turn 20 · 2:44 · 2:44 Lena Fischer 2025-11-17
Usable.
- turn 21 · 2:49 · 2:49 Nadia Haddad 2025-11-17 · cited by uat-fresh-results
Usable, not excellent. Accuracy on produce and dairy is good. Bakery is poor and I know why. Chilled ready meals I do not... have enough data on because the history is short.
- turn 22 · 3:08 · 3:08 Sofia Almeida 2025-11-17 · cited by uat-bakery-bakeoff
Bakery is poor because half of it is baked in store and it is not really an ordering problem.
- turn 23 · 3:22 · 3:22 Nadia Haddad 2025-11-17
That is
- turn 24 · 3:25 · 3:25 Lena Fischer 2025-11-17
Sure.
- turn 25 · 3:26 · 3:26 Nadia Haddad 2025-11-17 · cited by uat-bakery-bakeoff
my conclusion too.
- turn 26 · 3:32 · 3:32 Priya Nair 2025-11-17
Yeah.
- turn 27 · 3:33 · 3:33 Sofia Almeida 2025-11-17
Then take bakery out.
- turn 28 · 3:38 · 3:38 Marco Rossi 2025-11-17
Yeah.
- turn 29 · 3:39 · 3:39 Lena Fischer 2025-11-17
Can we do that?
- turn 30 · 3:44 · 3:44 Priya Nair 2025-11-17
Yeah.
- turn 31 · 3:48 · 3:48 Marco Rossi 2025-11-17
We can descope bakery from this...
- turn 32 · 3:54 · 3:54 Sofia Almeida 2025-11-17
Okay, yeah.
- turn 33 · 3:55 · 3:55 Marco Rossi 2025-11-17
go-live and treat in-store production separately. It is not not a small change to the plan
- turn 34 · 4:04 · 4:04 Priya Nair 2025-11-17
Mm, okay.
- turn 35 · 4:08 · 4:08 Marco Rossi 2025-11-17
but it is the right change.
- turn 36 · 4:14 · 4:14 Lena Fischer 2025-11-17 · cited by uat-gonogo
Then that is my decision. Go live on produce, dairy and chilled ready meals. Bakery comes later as its own,
- turn 37 · 4:23 · 4:23 Sofia Almeida 2025-11-17
Yeah.
- turn 38 · 4:26 · 4:26 Lena Fischer 2025-11-17
thing.
- turn 39 · 4:31 · 4:31 Marco Rossi 2025-11-17
Recorded.
- turn 40 · 4:35 · 4:35 Sofia Almeida 2025-11-17
One thing...
- turn 41 · 4:39 · 4:39 Nadia Haddad 2025-11-17
Okay, yeah.
- turn 42 · 4:43 · 4:43 Sofia Almeida 2025-11-17
about the notes.
- turn 43 · 4:46 · 4:46 Lena Fischer 2025-11-17
Right.
- turn 44 · 4:50 · 4:50 Marco Rossi 2025-11-17
Go ahead.
- turn 45 · 4:54 · 4:54 Unidentified speaker 2025-11-17
Yeah.
- turn 46 · 4:56 · 4:56 Sofia Almeida 2025-11-17 · cited by ers-sofia-request
The March notes, from the demo last year. Somebody has clearly written down that I was having surgery, because Nadia
- turn 47 · 5:09 · 5:09 Priya Nair 2025-11-17
Yes.
- turn 48 · 5:10 · 5:10 Sofia Almeida 2025-11-17
knew about it before we met and I never told her.
- turn 49 · 5:16 · 5:16 Nadia Haddad 2025-11-17
It is in the handover pack. Document is called Acme-fresh-handover-v3, it is on the project... site.
- turn 50 · 5:30 · 5:30 Sofia Almeida 2025-11-17
Which page.
- turn 51 · 5:37 · 5:37 Priya Nair 2025-11-17
Yes.
- turn 52 · 5:38 · 5:38 Nadia Haddad 2025-11-17 · cited by ers-sofia-request
Page four, under key stakeholders. It says your name, your role, and then, Can you hear me? in brackets, out October November, surgery.
- turn 53 · 5:55 · 5:55 Priya Nair 2025-11-17
Yeah.
- turn 54 · 5:57 · 5:57 Nadia Haddad 2025-11-17
actually It was in the handover document I was given.
- turn 55 · 6:07 · 6:07 Priya Nair 2025-11-17
Yeah.
- turn 56 · 6:09 · 6:09 Sofia Almeida 2025-11-17
Right. I
- turn 57 · 6:12 · 6:12 Priya Nair 2025-11-17
Yeah.
- turn 58 · 6:14 · 6:14 Sofia Almeida 2025-11-17
do not want that in there. I said... it in a meeting because it was relevant to the project timeline, I mean not so it could...
- turn 59 · 6:32 · 6:32 Priya Nair 2025-11-17
Yeah.
- turn 60 · 6:35 · 6:35 Sofia Almeida 2025-11-17
follow me around for two years. Take it out.
- turn 61 · 6:42 · 6:42 Marco Rossi 2025-11-17
We will take it out.
- turn 62 · 6:47 · 6:47 Sofia Almeida 2025-11-17
Sorry, go ahead. The bit that matters is that I
- turn 63 · 6:54 · 6:54 Priya Nair 2025-11-17
Okay.
- turn 64 · 6:57 · 6:57 Sofia Almeida 2025-11-17
You're on mute. am the only person who knows these categories. Keep that. Delete rest.
- turn 65 · 7:05 · 7:05 Marco Rossi 2025-11-17
That is a fair distinction and I mean...
- turn 66 · 7:12 · 7:12 Sofia Almeida 2025-11-17
And I would like to know where else...
- turn 67 · 7:19 · 7:19 Lena Fischer 2025-11-17
Yes.
- turn 68 · 7:22 · 7:22 Sofia Almeida 2025-11-17
it
- turn 69 · 7:28 · 7:28 Marco Rossi 2025-11-17
Yeah.
- turn 70 · 7:29 · 7:29 Marco Rossi 2025-11-17
I do not know, honestly. It will be after the...
- turn 71 · 7:40 · 7:40 Sofia Almeida 2025-11-17
Then find them.
- turn 72 · 7:46 · 7:46 Priya Nair 2025-11-17
Mm.
- turn 73 · 7:50 · 7:50 Sofia Almeida 2025-11-17
I am going to send this to you as an email as well, because I have watched things said in these calls disappear.
- turn 74 · 8:03 · 8:03 Nadia Haddad 2025-11-17
Yeah.
- turn 75 · 8:04 · 8:04 Lena Fischer 2025-11-17
Sofia is right and I want it followed up properly, not just in this meeting's, notes.
- turn 76 · 8:18 · 8:18 Marco Rossi 2025-11-17
I will own that.
- turn 77 · 8:22 · 8:22 Nadia Haddad 2025-11-17
Mm, okay.
- turn 78 · 8:26 · 8:26 Priya Nair 2025-11-17
On the data side, yeah, one thing. The fresh feed includes a field we should talk about.
- turn 79 · 8:36 · 8:36 Unidentified speaker 2025-11-17
Which one?
- turn 80 · 8:41 · 8:41 Priya Nair 2025-11-17
The waste write-off records carry the operator so...
- turn 81 · 8:55 · 8:55 Marco Rossi 2025-11-17
Yeah.
- turn 82 · 8:56 · 8:56 Priya Nair 2025-11-17
item out. So when your system reads the waste data it is
- turn 83 · 9:03 · 9:03 Sofia Almeida 2025-11-17
Mm, okay.
- turn 84 · 9:05 · 9:05 Priya Nair 2025-11-17
also reading who threw what away, yeah per person, per store, per day.
- turn 85 · 9:17 · 9:17 Nadia Haddad 2025-11-17
Right.
- turn 86 · 9:18 · 9:18 Nadia Haddad 2025-11-17
What does the field look like?
- turn 87 · 9:21 · 9:21 Priya Nair 2025-11-17
It is OP_ID and it is a six digit number. So for, example four four seven
- turn 88 · 9:31 · 9:31 Marco Rossi 2025-11-17
Mm.
- turn 89 · 9:33 · 9:33 Priya Nair 2025-11-17
one. And four four eight nine three three is Osman Yildirim at the same store. I can... pull any of and then the...
- turn 90 · 9:48 · 9:48 Unidentified speaker 2025-11-17
Understood.
- turn 91 · 9:55 · 9:55 Priya Nair 2025-11-17
Marika has
- turn 92 · 10:01 · 10:01 Lena Fischer 2025-11-17
1 second Mm.
- turn 93 · 10:02 · 10:02 Priya Nair 2025-11-17 · cited by op-marika-context
the highest write-off numbers in that store it is because she works the shift
- turn 94 · 10:13 · 10:13 Marco Rossi 2025-11-17
Exactly.
- turn 95 · 10:17 · 10:17 Priya Nair 2025-11-17
where the reductions happen, basically not because she is careless. If someone
- turn 96 · 10:25 · 10:25 Nadia Haddad 2025-11-17
Mm, okay.
- turn 97 · 10:27 · 10:27 Priya Nair 2025-11-17
reads that table without knowing that,
- turn 98 · 10:33 · 10:33 Sofia Almeida 2025-11-17
Okay.
- turn 99 · 10:35 · 10:35 Priya Nair 2025-11-17
she has problem.
- turn 100 · 10:39 · 10:39 Nadia Haddad 2025-11-17
We do not use that field.
- turn 101 · 10:45 · 10:45 Priya Nair 2025-11-17
You receive it though.
- turn 102 · 10:48 · 10:48 Lena Fischer 2025-11-17
Yes.
- turn 103 · 10:50 · 10:50 Nadia Haddad 2025-11-17
We receive it, yes.
- turn 104 · 10:56 · 10:56 Priya Nair 2025-11-17
Then either
- turn 105 · 11:00 · 11:00 Sofia Almeida 2025-11-17
Sure.
- turn 106 · 11:03 · 11:03 Priya Nair 2025-11-17
stop receiving it and... writing what you do,
- turn 107 · 11:13 · 11:13 Marco Rossi 2025-11-17
Yeah, yeah.
- turn 108 · 11:15 · 11:15 Priya Nair 2025-11-17
with it, because our works council will ask and I would like to have
- turn 109 · 11:26 · 11:26 Lena Fischer 2025-11-17
Okay.
- turn 110 · 11:30 · 11:30 Priya Nair 2025-11-17
an answer before they they do rather than after.
- turn 111 · 11:39 · 11:39 Nadia Haddad 2025-11-17
I will confirm in writing tomorrow.
- turn 112 · 11:43 · 11:43 Priya Nair 2025-11-17 · cited by op-works-council
You can see here. Send it to me and copy Lena. I want a record that is not a meeting note.
- turn 113 · 12:11 · 12:11 Marco Rossi 2025-11-17
That is a reasonable ask.
- turn 114 · 12:18 · 12:18 Nadia Haddad 2025-11-17
Okay.
- turn 115 · 12:19 · 12:19 Priya Nair 2025-11-17
It is not just reasonable, it is a condition.
- turn 116 · 12:25 · 12:25 Nadia Haddad 2025-11-17
Right.
- turn 117 · 12:27 · 12:27 Priya Nair 2025-11-17 · cited by op-works-council
We cannot have per-employee waste figures leaving our estate without,
- turn 118 · 12:35 · 12:35 Nadia Haddad 2025-11-17
Yep.
- turn 119 · 12:36 · 12:36 Priya Nair 2025-11-17 · cited by op-works-council
a consultation, and I am not starting a consultation for a field you do not use.
- turn 120 · 12:46 · 12:46 Unidentified speaker 2025-11-17 · cited by op-agreed-drop
Then we drop it at the extract. I
- turn 121 · 12:51 · 12:51 Nadia Haddad 2025-11-17
will confirm the field name with you
- turn 122 · 12:57 · 12:57 Sofia Almeida 2025-11-17
Right.
- turn 123 · 13:01 · 13:01 Nadia Haddad 2025-11-17
1 second and we exclude it at source.
- turn 124 · 13:10 · 13:10 Sofia Almeida 2025-11-17
Exactly.
- turn 125 · 13:12 · 13:12 Priya Nair 2025-11-17
Better.
- turn 126 · 13:19 · 13:19 Nadia Haddad 2025-11-17
Yes.
- turn 127 · 13:20 · 13:20 Lena Fischer 2025-11-17
Good catch, Priya.
- turn 128 · 13:27 · 13:27 Nadia Haddad 2025-11-17
Mm, okay.
- turn 129 · 13:29 · 13:29 Priya Nair 2025-11-17
So... It has been in
- turn 130 · 13:39 · 13:39 Lena Fischer 2025-11-17
Yeah.
- turn 131 · 13:40 · 13:40 Priya Nair 2025-11-17
every feed since February.
- turn 132 · 13:43 · 13:43 Lena Fischer 2025-11-17
Ah.
- turn 133 · 13:50 · 13:50 Marco Rossi 2025-11-17 · cited by uat-gonogo
So. Go-live on the fifteenth of December for produce, dairy and chilled ready meals.
- turn 134 · 13:58 · 13:58 Nadia Haddad 2025-11-17
Okay, yeah.
- turn 135 · 13:59 · 13:59 Marco Rossi 2025-11-17
Bakery descoped to a separate so...
- turn 136 · 14:03 · 14:03 Priya Nair 2025-11-17
Okay.
- turn 137 · 14:07 · 14:07 Marco Rossi 2025-11-17
excluded at at extract, confirmed in writing. And Sofia's request handled and traced.
- turn 138 · 14:15 · 14:15 Sofia Almeida 2025-11-17
Thank you.
- turn 139 · 14:22 · 14:22 Lena Fischer 2025-11-17
Agreed.
- turn 140 · 14:29 · 14:29 Sofia Almeida 2025-11-17
Mm, okay.
- turn 141 · 14:36 · 14:36 Priya Nair 2025-11-17
One last thing. If we are opening the reporting folder up to the wider team I would want to know who has looked at what.
- turn 142 · 14:50 · 14:50 Lena Fischer 2025-11-17 · cited by story-reporting-access
Opening it up to who? Those reports have always been readable. Anyone on the team could have opened any of them at any point in the last two years. They were just hard to find.
- turn 143 · 15:10 · 15:10 Priya Nair 2025-11-17 · cited by story-reporting-access
That is not the same as being allowed to.
- turn 144 · 15:15 · 15:15 Lena Fischer 2025-11-17
No. But it is what we have had, and nobody has called it a problem until somebody made it easy.
- turn 145 · 15:29 · 15:29 Marco Rossi 2025-11-17
Mm.
- turn 146 · 15:32 · 15:32 Sofia Almeida 2025-11-17 · cited by story-reporting-access
I would call it a problem.