T18 Fresh cutover call

Conversation (turn by turn)

1. turn 1 · 0:10 · 0:10 Ana Duarte 2025-12-11

   Monday is fresh golive. Same format as February, yes or no against... each item.

2. turn 2 · 0:23 · 0:23 Lena Fischer 2025-12-11

   Go.

3. turn 3 · 0:27 · 0:27 Nadia Haddad 2025-12-11

   Yeah, yeah.

4. turn 4 · 0:31 · 0:31 Ana Duarte 2025-12-11

   Configuration. Nadia.

5. turn 5 · 0:38 · 0:38 Nadia Haddad 2025-12-11

   Okay, yeah.

6. turn 6 · 0:41 · 0:41 Unidentified speaker 2025-12-11

   Yes for produce, so dairy and chilled ready meals. Bakery Bakery is out of scope.

7. turn 7 · 0:50 · 0:50 Ana Duarte 2025-12-11

   Shelf life logic.

8. turn 8 · 0:57 · 0:57 Nadia Haddad 2025-12-11

   Yes, with the caveat everyone in this room knows. It runs on the approximation. Total shell life minus average days Can you hear me? in warehouse by article group. It is not remaining life. On fast movers it will be close. On slow,

9. turn 9 · 1:20 · 1:20 Kwame Boateng 2025-12-11

   Right.

10. turn 10 · 1:22 · 1:22 Nadia Haddad 2025-12-11

    movers it will assume the stock is fresher than

11. turn 11 · 1:28 · 1:28 Unidentified speaker 2025-12-11

    it is.

12. turn 12 · 1:33 · 1:33 Sofia Almeida 2025-12-11

    How much fresher?

13. turn 13 · 1:38 · 1:38 Lena Fischer 2025-12-11

    Yeah.

14. turn 14 · 1:40 · 1:40 Nadia Haddad 2025-12-11 · cited by shl-approx-behaviour

    On the slowest tenth, possibly two days optimistic.

15. turn 15 · 1:47 · 1:47 Priya Nair 2025-12-11

    Yeah.

16. turn 16 · 1:48 · 1:48 Sofia Almeida 2025-12-11

    Yeah so, two days on a five day product is.

17. turn 17 · 1:56 · 1:56 Nadia Haddad 2025-12-11

    No, it is not.

18. turn 18 · 2:00 · 2:00 Sofia Almeida 2025-12-11

    And there is nothing better available.

19. turn 19 · 2:07 · 2:07 Nadia Haddad 2025-12-11 · cited by shl-asked-april-2024

    Not without the warehouse data, which was first asked for in

20. turn 20 · 2:14 · 2:14 Sofia Almeida 2025-12-11

    Yeah, yeah.

21. turn 21 · 2:16 · 2:16 Nadia Haddad 2025-12-11

    April 2024.

22. turn 22 · 2:21 · 2:21 Sofia Almeida 2025-12-11

    Then I will watch the slow lines I mean...

23. turn 23 · 2:29 · 2:29 Lena Fischer 2025-12-11

    Okay, yeah.

24. turn 24 · 2:30 · 2:30 Sofia Almeida 2025-12-11

    is what I do now, so it... is not not worse.

25. turn 25 · 2:39 · 2:39 Priya Nair 2025-12-11

    Mm.

26. turn 26 · 2:42 · 2:42 Ana Duarte 2025-12-11

    Sofia, can I ask you to log the, overrides rather than just making them? If we have your overrides we can improve the model. If you fix it silently we learn 1 second nothing.

27. turn 27 · 3:07 · 3:07 Sofia Almeida 2025-12-11

    yeah I can log them. Sorry, go ahead. It is more work.

28. turn 28 · 3:21 · 3:21 Ana Duarte 2025-12-11

    I know.

29. turn 29 · 3:28 · 3:28 Priya Nair 2025-12-11

    Understood.

30. turn 30 · 3:32 · 3:32 Sofia Almeida 2025-12-11

    I will do it for six weeks weeks and

31. turn 31 · 3:44 · 3:44 Ana Duarte 2025-12-11

    Fair enough.

32. turn 32 · 3:45 · 3:45 Sofia Almeida 2025-12-11

    then tell you whether I am still doing it.

33. turn 33 · 3:52 · 3:52 Ana Duarte 2025-12-11

    Okay, yeah.

34. turn 34 · 3:56 · 3:56 Ana Duarte 2025-12-11

    That is fair. Data, Kwame.

35. turn 35 · 4:01 · 4:01 Kwame Boateng 2025-12-11

    1 second Fresh master data is loaded. The

36. turn 36 · 4:06 · 4:06 Nadia Haddad 2025-12-11

    Mm, okay.

37. turn 37 · 4:08 · 4:08 Kwame Boateng 2025-12-11 · cited by shl-61pct

    Let me scroll down. shelf life field is populated on sixty-one

38. turn 38 · 4:24 · 4:24 Lena Fischer 2025-12-11

    Exactly.

39. turn 39 · 4:28 · 4:28 Kwame Boateng 2025-12-11 · cited by shl-61pct

    percent for the three categories in scope, up from forty-eight, because Priya's team did pass in October.

40. turn 40 · 4:37 · 4:37 Priya Nair 2025-12-11

    We did what if you...

41. turn 41 · 4:44 · 4:44 Kwame Boateng 2025-12-11

    It helped.

42. turn 42 · 4:51 · 4:51 Ana Duarte 2025-12-11

    Feeds.

43. turn 43 · 4:54 · 4:54 Kwame Boateng 2025-12-11

    I mean, kind of like DC-1 Can you hear me? yes. DC-2 yes with the,

44. turn 44 · 5:09 · 5:09 Sofia Almeida 2025-12-11

    Mm, okay.

45. turn 45 · 5:12 · 5:12 Kwame Boateng 2025-12-11

    standing caveat. Since we added the file size,

46. turn 46 · 5:18 · 5:18 Unidentified speaker 2025-12-11

    Okay, yeah.

47. turn 47 · 5:20 · 5:20 Kwame Boateng 2025-12-11 · cited by dc2-filesize-check

    check in March there have been no silent,

48. turn 48 · 5:24 · 5:24 Ana Duarte 2025-12-11

    Okay.

49. turn 49 · 5:28 · 5:28 Kwame Boateng 2025-12-11 · cited by dc2-filesize-check

    failures, only loud ones. Four loud ones since March.

50. turn 50 · 5:35 · 5:35 Lena Fischer 2025-12-11

    Four loud is better than one silent.

51. turn 51 · 5:42 · 5:42 Kwame Boateng 2025-12-11

    Much better.

52. turn 52 · 5:48 · 5:48 Ana Duarte 2025-12-11

    The operator identifier field.

53. turn 53 · 5:51 · 5:51 Kwame Boateng 2025-12-11 · cited by op-excluded-date

    Excluded at the extract from the twenty-first of November. Confirmed in writing to Priya.

54. turn 54 · 6:01 · 6:01 Priya Nair 2025-12-11

    1 second right Received filed.

55. turn 55 · 6:04 · 6:04 Ana Duarte 2025-12-11

    Rollback.

56. turn 56 · 6:07 · 6:07 Nadia Haddad 2025-12-11

    We revert fresh ordering to manual within four hours. Sofia would be doing

57. turn 57 · 6:22 · 6:22 Priya Nair 2025-12-11

    Sure.

58. turn 58 · 6:24 · 6:24 Nadia Haddad 2025-12-11

    One second.

59. turn 59 · 6:30 · 6:30 Unidentified speaker 2025-12-11

    it by hand, which is is the current state anyway.

60. turn 60 · 6:37 · 6:37 Sofia Almeida 2025-12-11

    So the rollback plan is me.

61. turn 61 · 6:44 · 6:44 Ana Duarte 2025-12-11

    Sure.

62. turn 62 · 6:46 · 6:46 Nadia Haddad 2025-12-11

    The rollback plan is you.

63. turn 63 · 6:59 · 6:59 Sofia Almeida 2025-12-11

    Okay so, i have been the rollback plan for two years.

64. turn 64 · 7:04 · 7:04 Kwame Boateng 2025-12-11

    Sure.

65. turn 65 · 7:07 · 7:07 Ana Duarte 2025-12-11

    Store communications.

66. turn 66 · 7:11 · 7:11 Lena Fischer 2025-12-11

    Went out Monday. And this time there is a person on the phone from, Tuesday, not just monitoring.

67. turn 67 · 7:26 · 7:26 Priya Nair 2025-12-11

    Sure.

68. turn 68 · 7:30 · 7:30 Ana Duarte 2025-12-11

    Who?

69. turn 69 · 7:36 · 7:36 Sofia Almeida 2025-12-11

    Okay.

70. turn 70 · 7:38 · 7:38 Lena Fischer 2025-12-11

    Someone from my team. Not technical. Answers the phone

71. turn 71 · 7:46 · 7:46 Priya Nair 2025-12-11

    Okay.

72. turn 72 · 7:47 · 7:47 Lena Fischer 2025-12-11

    Okay so. and writes down what they said.

73. turn 73 · 7:57 · 7:57 Ana Duarte 2025-12-11

    Yes.

74. turn 74 · 8:01 · 8:01 Ana Duarte 2025-12-11

    1 second That worked well in March.

75. turn 75 · 8:08 · 8:08 Lena Fischer 2025-12-11

    I mean, it is the only thing that worked well in March.

76. turn 76 · 8:17 · 8:17 Ana Duarte 2025-12-11

    On call, numbers as before. Kwame, are you here in January?

77. turn 77 · 8:31 · 8:31 Kwame Boateng 2025-12-11

    you know I am here in in January.

78. turn 78 · 8:38 · 8:38 Lena Fischer 2025-12-11

    Sure.

79. turn 79 · 8:39 · 8:39 Ana Duarte 2025-12-11

    Then we are going Monday.

80. turn 80 · 8:43 · 8:43 Lena Fischer 2025-12-11

    We are going Monday.

81. turn 81 · 8:50 · 8:50 Sofia Almeida 2025-12-11

    Yeah.