Skip to content
Receipt
Menu
OverviewAskLedgerSignalsPeopleDocumentsPracticeHow it works
← all documents

T19 Bakery workstream scoping (partner present)

2026-01-28·customer · Implementation · 104 segments

Attendees: Lena Fischer, Sofia Almeida, Marco Rossi, Nadia Haddad, Ivan Petrov, Ruth Oyelaran

What this document established

Bakery scoping with Meridian: forecast/production-plan boundary, interface points by mid-February, incident log via Lena’s discretion, December go-live honest summary.

Conversation (turn by turn)

  1. turn 1 · 0:31 · 0:31 Marco Rossi 2026-01-28

    For anyone who has, not met them,

  2. turn 2 · 0:38 · 0:38 Ivan Petrov 2026-01-28

    Yeah.

  3. turn 3 · 0:41 · 0:41 Marco Rossi 2026-01-28

    Ivan and Ruth are from Meridian, who Acme have brought in for the in-store production piece.

  4. turn 4 · 0:53 · 0:53 Nadia Haddad 2026-01-28

    Got it.

  5. turn 5 · 0:55 · 0:55 Lena Fischer 2026-01-28

    Meridian did our labour scheduling two years

  6. turn 6 · 1:00 · 1:00 Nadia Haddad 2026-01-28

    Yeah.

  7. turn 7 · 1:02 · 1:02 Lena Fischer 2026-01-28

    ago so they know the store operation.

  8. turn 8 · 1:06 · 1:06 Marco Rossi 2026-01-28

    Mm-hm.

  9. turn 9 · 1:08 · 1:08 Ivan Petrov 2026-01-28

    We know the so the...

  10. turn 10 · 1:15 · 1:15 Ruth Oyelaran 2026-01-28

    Yeah.

  11. turn 11 · 1:17 · 1:17 Nadia Haddad 2026-01-28

    You're on mute. I mean Good, because we do not.

  12. turn 12 · 1:27 · 1:27 Sofia Almeida 2026-01-28

    Yeah, yeah.

  13. turn 13 · 1:30 · 1:30 Marco Rossi 2026-01-28 · cited by ph2-bakery-descope

    So the scope. Bakery came out of the December go-live with the... percent of it is bake-off, which

  14. turn 14 · 1:41 · 1:41 Ivan Petrov 2026-01-28

    Right.

  15. turn 15 · 1:44 · 1:44 Marco Rossi 2026-01-28

    is a production plan rather than,

  16. turn 16 · 1:51 · 1:51 Nadia Haddad 2026-01-28

    Yes.

  17. turn 17 · 1:54 · 1:54 Marco Rossi 2026-01-28

    an order.

  18. turn 18 · 1:59 · 1:59 Ruth Oyelaran 2026-01-28

    Right.

  19. turn 19 · 2:00 · 2:00 Sofia Almeida 2026-01-28

    Yeah so, which what I said in the very first meeting, in March last,

  20. turn 20 · 2:07 · 2:07 Nadia Haddad 2026-01-28

    Yes.

  21. turn 21 · 2:09 · 2:09 Sofia Almeida 2026-01-28

    year.

  22. turn 22 · 2:13 · 2:13 Marco Rossi 2026-01-28

    so You did.

  23. turn 23 · 2:17 · 2:17 Lena Fischer 2026-01-28

    Mm-hm.

  24. turn 24 · 2:20 · 2:20 Sofia Almeida 2026-01-28

    I am going to keep saying it.

  25. turn 25 · 2:31 · 2:31 Nadia Haddad 2026-01-28

    Yes.

  26. turn 26 · 2:32 · 2:32 Ruth Oyelaran 2026-01-28

    What is the split by store format?

  27. turn 27 · 2:38 · 2:38 Marco Rossi 2026-01-28

    Yeah.

  28. turn 28 · 2:41 · 2:41 Sofia Almeida 2026-01-28

    It varies. The big stores, bake more.

  29. turn 29 · 2:51 · 2:51 Ruth Oyelaran 2026-01-28

    Do you have it by format?

  30. turn 30 · 2:57 · 2:57 Sofia Almeida 2026-01-28

    I have it in a spreadsheet.

  31. turn 31 · 3:03 · 3:03 Ruth Oyelaran 2026-01-28

    Of course you do.

  32. turn 32 · 3:07 · 3:07 Marco Rossi 2026-01-28

    Hmm. Nadia, can you walk so... interface points?

  33. turn 33 · 3:24 · 3:24 Lena Fischer 2026-01-28

    Sure.

  34. turn 34 · 3:26 · 3:26 Nadia Haddad 2026-01-28

    Okay so. Yes. So the production plan needs a demand signal from us, and then whatever Meridian builds consumes it. The question...

  35. turn 35 · 3:45 · 3:45 Marco Rossi 2026-01-28

    Mm.

  36. turn 36 · 3:49 · 3:49 Nadia Haddad 2026-01-28

    is where the boundary

  37. turn 37 · 3:56 · 3:56 Sofia Almeida 2026-01-28

    Right.

  38. turn 38 · 3:58 · 3:58 Nadia Haddad 2026-01-28

    sits.

  39. turn 39 · 4:05 · 4:05 Ivan Petrov 2026-01-28

    We would prefer to consume a forecast and own the plan.

  40. turn 40 · 4:10 · 4:10 Nadia Haddad 2026-01-28

    That works for us.

  41. turn 41 · 4:14 · 4:14 Lena Fischer 2026-01-28

    Yes.

  42. turn 42 · 4:18 · 4:18 Marco Rossi 2026-01-28

    On timelines,

  43. turn 43 · 4:23 · 4:23 Nadia Haddad 2026-01-28

    Sure.

  44. turn 44 · 4:24 · 4:24 Marco Rossi 2026-01-28

    we have capacity from March. Before that Nadia is on another account until —

  45. turn 45 · 4:34 · 4:34 Nadia Haddad 2026-01-28

    I mean, marco.

  46. turn 46 · 4:37 · 4:37 Ivan Petrov 2026-01-28

    Okay, yeah.

  47. turn 47 · 4:38 · 4:38 Marco Rossi 2026-01-28

    so Sorry, yes. We have capacity from March.

  48. turn 48 · 4:44 · 4:44 Ivan Petrov 2026-01-28

    Yes.

  49. turn 49 · 4:45 · 4:45 Lena Fischer 2026-01-28

    But, is there a problem?

  50. turn 50 · 4:50 · 4:50 Sofia Almeida 2026-01-28

    Yeah.

  51. turn 51 · 4:51 · 4:51 Marco Rossi 2026-01-28

    No. I was about to say something about another customer's schedule and I should not, with Meridian in the room. Nothing sinister, it is just not mine to share.

  52. turn 52 · 5:09 · 5:09 Ivan Petrov 2026-01-28

    I mean, i mean We are used to it.

  53. turn 53 · 5:18 · 5:18 Lena Fischer 2026-01-28

    Fine.

  54. turn 54 · 5:25 · 5:25 Ruth Oyelaran 2026-01-28

    So... Can I ask

  55. turn 55 · 5:36 · 5:36 Sofia Almeida 2026-01-28

    Yeah.

  56. turn 56 · 5:39 · 5:39 Ruth Oyelaran 2026-01-28

    what happened with the December go live? We were told it went well but not much beyond that.

  57. turn 57 · 5:52 · 5:52 Lena Fischer 2026-01-28

    Yeah.

  58. turn 58 · 5:53 · 5:53 Marco Rossi 2026-01-28

    It went

  59. turn 59 · 5:58 · 5:58 Lena Fischer 2026-01-28

    Yeah.

  60. turn 60 · 5:59 · 5:59 Marco Rossi 2026-01-28

    well.

  61. turn 61 · 6:04 · 6:04 Nadia Haddad 2026-01-28

    Exactly.

  62. turn 62 · 6:05 · 6:05 Lena Fischer 2026-01-28

    It went well and I will give you the honest version because you need

  63. turn 63 · 6:17 · 6:17 Sofia Almeida 2026-01-28

    Sure.

  64. turn 64 · 6:20 · 6:20 Lena Fischer 2026-01-28

    it to plan. Produce and,

  65. turn 65 · 6:24 · 6:24 Marco Rossi 2026-01-28

    Right.

  66. turn 66 · 6:26 · 6:26 Lena Fischer 2026-01-28

    dairy are working. The DC-2 feed still fails, less often than it did, and when

  67. turn 67 · 6:37 · 6:37 Sofia Almeida 2026-01-28

    Mm.

  68. turn 68 · 6:40 · 6:40 Lena Fischer 2026-01-28

    it fails my planners stop trusting the numbers for a day or two afterwards. So if you are building on top of this, build assuming the

  69. turn 69 · 7:00 · 7:00 Ivan Petrov 2026-01-28

    Yeah.

  70. turn 70 · 7:01 · 7:01 Lena Fischer 2026-01-28

    1 second feed is imperfect.

  71. turn 71 · 7:05 · 7:05 Ruth Oyelaran 2026-01-28

    Okay.

  72. turn 72 · 7:06 · 7:06 Ivan Petrov 2026-01-28

    That is useful. Thank you.

  73. turn 73 · 7:11 · 7:11 Ruth Oyelaran 2026-01-28

    How often is less often?

  74. turn 74 · 7:14 · 7:14 Lena Fischer 2026-01-28 · cited by dc2-still-failing

    Hmm. Priya is not here. Once a fortnight, roughly.

  75. turn 75 · 7:27 · 7:27 Ivan Petrov 2026-01-28

    Yes.

  76. turn 76 · 7:28 · 7:28 Nadia Haddad 2026-01-28

    I can can share the incident log.

  77. turn 77 · 7:33 · 7:33 Marco Rossi 2026-01-28

    Right.

  78. turn 78 · 7:36 · 7:36 Marco Rossi 2026-01-28

    Let us check what is in that log before we

  79. turn 79 · 7:43 · 7:43 Ruth Oyelaran 2026-01-28

    Okay, yeah.

  80. turn 80 · 7:44 · 7:44 Marco Rossi 2026-01-28

    share it.

  81. turn 81 · 7:51 · 7:51 Sofia Almeida 2026-01-28

    Okay.

  82. turn 82 · 7:52 · 7:52 Nadia Haddad 2026-01-28

    Okay so. It is just failure counts.

  83. turn 83 · 7:58 · 7:58 Ivan Petrov 2026-01-28

    Yeah.

  84. turn 84 · 7:59 · 7:59 Marco Rossi 2026-01-28

    I mean It is a thread, threads have things them that were not so...

  85. turn 85 · 8:09 · 8:09 Nadia Haddad 2026-01-28

    Of course.

  86. turn 86 · 8:13 · 8:13 Marco Rossi 2026-01-28

    to read.

  87. turn 87 · 8:18 · 8:18 Nadia Haddad 2026-01-28

    Why?

  88. turn 88 · 8:24 · 8:24 Marco Rossi 2026-01-28

    Because it may have things it that are between us and I mean...

  89. turn 89 · 8:33 · 8:33 Lena Fischer 2026-01-28

    Yeah.

  90. turn 90 · 8:37 · 8:37 Marco Rossi 2026-01-28

    Acme's call, basically not mine, whether Meridian sees them.

  91. turn 91 · 8:48 · 8:48 Lena Fischer 2026-01-28

    Can you see my screen? Send it to and...

  92. turn 92 · 9:01 · 9:01 Marco Rossi 2026-01-28

    1 second That is the right way round.

  93. turn 93 · 9:04 · 9:04 Lena Fischer 2026-01-28

    Yes.

  94. turn 94 · 9:06 · 9:06 Ruth Oyelaran 2026-01-28

    Sensible.

  95. turn 95 · 9:11 · 9:11 Lena Fischer 2026-01-28

    Right.

  96. turn 96 · 9:15 · 9:15 Marco Rossi 2026-01-28 · cited by ph2-meridian-boundary

    Actions then. Meridian to consume a forecast and own the production plan. Sofia to send the bake-off split by

  97. turn 97 · 9:25 · 9:25 Ruth Oyelaran 2026-01-28

    Agreed.

  98. turn 98 · 9:26 · 9:26 Marco Rossi 2026-01-28

    store format. Nadia to define interface points

  99. turn 99 · 9:33 · 9:33 Ivan Petrov 2026-01-28

    Yeah, yeah.

  100. turn 100 · 9:36 · 9:36 Marco Rossi 2026-01-28

    by mid-February. Incident log to

  101. turn 101 · 9:41 · 9:41 Nadia Haddad 2026-01-28

    Yeah.

  102. turn 102 · 9:42 · 9:42 Marco Rossi 2026-01-28

    Lena for onward sharing at her discretion. And we start in March.

  103. turn 103 · 10:01 · 10:01 Ivan Petrov 2026-01-28

    1 second Sorry, go ahead. Agreed.

  104. turn 104 · 10:09 · 10:09 Lena Fischer 2026-01-28

    Sure.